PI Pre Litigation Case Manager

Joye Law Firm Injury Lawyers; Columbia (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

401(k)

Bonus Program

Paid Sick and Vacation Leave

10 Paid Holidays

Employee Appreciation Events

Job summary

Joye Law Firm in South Carolina seeks a motivated paralegal to support our personal injury team. This full-time role focuses on pre-litigation work, client communications, document review, and thorough case management to help deliver strong results for our clients.

Bilingual Spanish speakers are preferred but not required. We offer a comprehensive benefits package, including health, dental, vision, life and disability insurance, a 401(k), bonuses, paid time off, holidays, and regular employee

Qualifications

• Associate's degree or equivalent; 3–4 years related experience acceptable.
• Proficient in Microsoft Word and Outlook; experience with Needles Case Management software.
• Strong written and verbal communication, organization, and attention to detail.

Responsibilities

• Update clients on case status via phone, text, and email.
• Review documents for accuracy and maintain thorough case management records.
• Retrieve and process medical records and bills.
• Maintain custody of files and keep them organized.
• Provide professional assistance to the attorney with assigned files; cover for others during absences.
• Work in pre-litigation status; not involved in post-suit litigation.

Skills

Client service

Documentation

Case management

Attention to detail

Communication

Education

Associate's degree or equivalent

Tools

Microsoft Word

Microsoft Outlook

Needles Case Management

Job description

Are you a highly motivated and compassionate paralegal with a passion for justice? Do you believe in standing up for those who have been wronged and fighting for the greater good? If so, Joye Law Firm is looking for you! We are a dynamic and growing personal injury law firm dedicated to providing exceptional legal representation to our clients throughout the state of South Carolina. We are committed to fighting for the underdogs!

At Joye Law Firm, our work is guided by our core values:

• Bravery: We fearlessly advocate for our clients, even in the face of complex challenges.
• Commitment to the Greater Good: We are driven by a desire to make a positive impact on the lives of those we serve and our community.
• Compassion: We approach every client with empathy, understanding, and respect during their most vulnerable times.
• Desire for Continuous Improvement: We are always learning, growing, and seeking new ways to deliver the best possible results.

If these values resonate with you, we invite you to be a vital part of our team.

• The daily tasks for this position include:
• Providing exceptional client service by updating them on the status of their case through phone calls, text messaging, and emails.
• Reviewing documents to ensure accuracy.
• Keeping thorough documentation in the case management system.
• Manage the retrieval and processing of medical records and bills.
• Maintaining physical custody of the file and keeping it organized and updated appropriately.
• Providing professional assistance to the attorney assigned to the file.
• This role will have a lower caseload and assist with covering for others when they are on vacation or LOAs.
• This role handles files in the pre-litigation status. This position does not handle litigation after a suit is filed in a case.

This is a full-time position. Bilingual (Spanish-speaking) applicants are preferred but not necessary.

Joye Law Firm provides a full benefits package including:

• Medical, Dental, and Vision Insurance
• Employer-paid Life Insurance with the option to buy higher coverage
• Short- and Long-Term Disability
• Critical Illness and Accident Insurance
• 401(K) with a generous contribution from the firm
• Bonus Program
• Employee Assistance Program
• Paid Sick and Vacation Leave
• 10 Paid Holidays
• Frequent Employee Appreciation Events

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Outlook and Needles Case Management software.

Education/Experience

Associate's degree (A. A. / A. S.) or equivalent from two-year college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.