PI Case Manager & Paralegal — Client Care Leader

The Thumbs Up Guys - Miller, Dawson, Sigal & Ward; Charleston (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

The Thumbs Up Guys - Miller, Dawson, Sigal & Ward, a Charleston-based personal injury law firm, seeks a full-time Case Manager/Paralegal for our North Charleston headquarters. This in-office role emphasizes empathy, client service and meticulous case management from opening to settlement.

You'll coordinate with attorneys, paralegals, medical providers and insurance companies, maintain files, and ensure timely communication with clients.Bachelor’s degree or 5+ years PI paralegal experience; 50

Qualifications

• Bachelor's Degree required or 5+ years in a PI paralegal role.
• 1-2 years of previous law firm experience.
• Proficient with Microsoft Office.
• Organizational and communication skills are necessary for this position.
• Ability to type 50 words per minute or faster.
• Must be tech-savvy and able to work in a fast-paced, cloud-based environment.
• Great attitude with a focus on collaborative work.
• Spanish-speaking bilingual a plus.

Responsibilities

• Work the case from the time we sign to the time we settle or file.
• Provide top-tier client communication through all phases of the case.
• Exhibit excellent attention to detail while maintaining the files in accordance with firm policies and procedures.
• Complete legal research as needed under the supervision of attorneys.
• Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing counsel, and insurance companies.
• Efficiently complete and stay caught up on tasks.
• Communicate with clients/providers/insurance companies.
• Facilitate the property damage side of the claim with the client directly.
• You are the client’s main point of contact with the firm and should develop a relationship with the client to ensure an excellent client experience.

Skills

Client communication

Organization

Attention to detail

Team collaboration

Fast learner

Spanish language

Education

Bachelor's degree

Tools

Microsoft Office

Cloud-based environment

Job description

The Thumbs Up Guys - Miller, Dawson, Sigal & Ward, a Charleston-based personal injury law firm, seeks a full-time Case Manager/Paralegal for our North Charleston headquarters. This in-office role emphasizes empathy, client service and meticulous case management from opening to settlement.

You'll coordinate with attorneys, paralegals, medical providers and insurance companies, maintain files, and ensure timely communication with clients.Bachelor’s degree or 5+ years PI paralegal experience; 50