Physician Support Representative III

University of Rochester Medical Center; City of Rochester (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Physician Support Representative III to enhance patient care in a dynamic Plastic Surgery department. This role involves complex administrative duties, including scheduling, document management, and billing functions, all aimed at supporting clinical and educational programs. Join a forward-thinking institution that values equity and integrity, where your contributions will help create a welcoming community for patients and staff alike. If you're passionate about healthcare and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 2 years of relevant experience in a healthcare setting.
• Strong knowledge of medical terminology and scheduling software.

Responsibilities

• Manage patient scheduling and coordinate appointments effectively.
• Maintain and transcribe patient records with accuracy.

Skills

Patient Scheduling

Document Management

Billing and Financials

Time Management

Customer Relations

Education

High School Diploma

Medical Terminology Knowledge

Tools

Cadence

eRecord

Job description

Join to apply for the Physician Support Representative III role at University of Rochester Medical Center.

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Join to apply for the Physician Support Representative III role at University of Rochester Medical Center.

The University of Rochester is committed to Meliora - Ever Better, emphasizing values like equity, leadership, integrity, openness, respect, and accountability. We strive to create a welcoming community where everyone can thrive.

Job Details

Location: 601 Elmwood Ave, Rochester, NY 14642

Worker Subtype: Regular

Time Type: Full time

Hours: 40/week

Department: 910136 Plastic Surgery

Work Shift: Day shift (United States of America)

Range: UR URCD 204 H

Compensation Range: $19.47 - $25.77/hour. Salaries are determined based on various factors including experience and qualifications.

Responsibilities

General Summary

Performs complex secretarial and administrative duties supporting clinical, educational, and academic programs in Plastic Surgery, with responsibilities including calendar management, telephone triage, and data support.

Essential Functions

• Patient Scheduling and Coordination: Manage calls, coordinate appointments, obtain medical records, triage inquiries, and use systems like Cadence and eRecord.
• Document Management: Maintain and transcribe patient records, ensure accuracy, and utilize medical terminology and software.
• Time Management: Balance surgeon schedules with clinical and academic commitments.
• Billing and Financials: Obtain authorizations, perform billing functions, and understand ICD10 coding.
• Office Management: Manage correspondence, coordinate transfers, and assist with hiring and coverage.
• Practice Site Coordination: Oversee off-site locations, ensure compliance, and handle front desk duties.

Qualifications

• High School diploma and 2 years relevant experience, or equivalent.
• Preferred: Medical Terminology knowledge, experience with scheduling software, and customer relations skills.

The university promotes an inclusive culture and does not discriminate based on protected classes.

Additional Details

• Entry level, full-time health care provider role in higher education.