Physician Relationship Account Manager

Flourish Research; Oregon; Hybrid; USD 65,000 - 82,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition reimbursement

Parental leave

Employee referral program

Employee assistance program

Life insurance

Disability insurance

Generous PTO

Job summary

Flourish Research is seeking a Physician Relations Account Manager to support ongoing physician partnerships and connect patients with clinical research opportunities. This field-based role builds relationships with partner physicians and their office teams, educates on studies, and helps practices participate in partnership programs.

The position collaborates with site leadership, recruitment, and clinical teams to sustain engagement, resolve barriers, and travel within the assigned territory

Qualifications

• Maintain ongoing relationships with partner physicians and office staff through regular visits, calls, and follow-up.
• Review partnership expectations and provide referral instructions and approved materials.
• Educate physicians on active and upcoming studies using approved materials.
• Coordinate clinical questions with the research team.
• Identify barriers and coordinate solutions with site operations and recruitment.
• Document engagement and contracted activities; manage payment documentation.
• Maintain current CRM records and communicate activity and opportunities.
• Collaborate during partnership transitions and accelerate strategic support.
• Protect confidential information and represent Flourish Research professionally.

Responsibilities

• A. Maintain ongoing relationships with partner physicians and office staff through regular visits, calls, and follow-up.
• B. Support practice onboarding by reviewing partnership expectations, introducing site contacts, and providing referral instructions, approved materials, and information about the physician payment process.
• C. Educate physicians and office teams on active and upcoming studies using approved materials, and coordinate clinical questions with the research team.
• D. Help practices follow established referral and patient-identification workflows; identify barriers and coordinate solutions with site operations and recruitment.
• E. Provide ongoing support across physician education, bidirectional referral, and virtual sub investigator partnership programs.
• F. Document physician engagement and contracted activities accurately; coordinate payment documentation, submissions, and follow-up through established processes.
• G. Maintain current CRM records and communicate relationship activity, referral barriers, and opportunities to strengthen engagement.
• H. Collaborate with the Physician Engagement team and Research Concierge during partnership transitions and accelerate concerns requiring strategic relationship support.
• I. Protect confidential information and follow applicable policies, agreement requirements, and professional standards.
• J. Additional duties as assigned by management.

Skills

Relationship management

Onboarding coordination

Physician education

CRM upkeep

Referral workflows

Partnership development

Job description

About Us:

Flourish Research is where clinical trials thrive. Flourish Research is one of the industry's most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research. At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities.

WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU! Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.

About the Job:

• Shift: Monday-Friday day shift (40 hours per week)


• Location: Remote, United States


• FLSA Classification: Exempt


• Compensation: $65,000 to $82,000 per year (depending on experience)

PURPOSE: The Physician Relations Account Manager supports ongoing physician partnerships and helps connect patients with clinical research opportunities. This field-based role builds strong relationships with partner physicians and their office teams, provides continued study education, and helps practices participate effectively in established partnership programs. The position works closely with site leadership, recruitment, and clinical teams to sustain engagement and resolve practice barriers after a partnership is established.

Requirements

ESSENTIAL JOB FUNCTIONS:

• A. Maintain ongoing relationships with partner physicians and office staff through regular visits, calls, and follow-up.


• B. Support practice onboarding by reviewing partnership expectations, introducing site contacts, and providing referral instructions, approved materials, and information about the physician payment process.


• C. Educate physicians and office teams on active and upcoming studies using approved materials, and coordinate clinical questions with the research team.


• D. Help practices follow established referral and patient-identification workflows; identify barriers and coordinate solutions with site operations and recruitment.


• E. Provide ongoing support across physician education, bidirectional referral, and virtual sub investigator partnership programs.


• F. Document physician engagement and contracted activities accurately; coordinate payment documentation, submissions, and follow-up through established processes.


• G. Maintain current CRM records and communicate relationship activity, referral barriers, and opportunities to strengthen engagement.


• H. Collaborate with the Physician Engagement team and Research Concierge during partnership transitions and accelerate concerns requiring strategic relationship support.


• I. Protect confidential information and follow applicable policies, agreement requirements, and professional standards. Represent Flourish Research in a professional and courteous manner (verbal, written and in appearance) when interacting with all staff, clients, and vendors.


• J. Additional duties as assigned by management.

PHYSICAL REQUIREMENTS AND/OR ENVIRONMENTAL FACTORS

• A. Work is performed in a field-based setting, including partner physician offices, with some remote office work.


• B. Regular travel within the assigned territory is required.


• C. Daily computer use.


• D. Occasional evening and weekend work schedules.


• E. Ability to properly lift thirty-five pounds and occasionally more than thirty-five pounds.


• F. Ability to travel within the assigned territory and maintain reliable transportation.

Benefits

• Health, dental, and vision insurance plans, 401(k) with a 100% employer match on the first 4% of employee contributions, tuition reimbursement, parental leave, employee referral program, employee assistance program, life insurance, disability insurance, and a generous PTO plan covering vacation, sick, personal days and 8 paid holidays.

Flourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, sex, (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status, veteran status, political affiliation, or any other factor protected by law. Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees.