Physician Office Specialist or Certified Medical Assistant (CMA) - Charleston Neurosurgical Associat

Roper St. Francis Healthcare; Mount Pleasant (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Physician Office Specialist or Certified Medical Assistant to join their dynamic team. This role involves a variety of responsibilities, including receptionist duties, charge posting, and assisting in medical records management. The ideal candidate will possess strong interpersonal skills and a patient-centered focus, ensuring exceptional service to patients. With a supportive work environment and opportunities for growth, this position is perfect for those looking to make a meaningful impact in healthcare. If you're ready to contribute to a collaborative team and enhance patient care, this opportunity is for you.

Benefits

Comprehensive medical, dental and vision plans

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings

Paid time off

Educational Assistance

Qualifications

• Knowledgeable in performing major functions within a physician practice.
• Must have a current BLS for Healthcare Provider Card.

Responsibilities

• Receptionist duties including answering phones and scheduling patients.
• Responsible for charge posting and balancing receipts at close of day.
• Pre-certification duties include verifying insurance coverage.

Skills

Efficient data entry skills

Interpersonal skills

Ability to sort and file

Charge balancing

Patient-centered focus

Effective verbal communication

Teamwork

Organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Associate's degree

Job description

Physician Office Specialist or Certified Medical Assistant (CMA) - Charleston Neurosurgical Associat

Roper St. Francis | Mount Pleasant, SC 29464

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours: 40

Work Shift: Monday - Friday, 8:00am - 4:30pm

Work Locations: Regular floating to all department locations required including James Island MOB, Mount Pleasant MOB, Roper MOB (Downtown Charleston), BSSF MOB (West Ashley), and Berkeley MOB (Summerville).

PHYSICIAN OFFICE SPECIALIST JOB DESCRIPTION

Primary Function/General Purpose of Position

The Physician Office Specialist should be knowledgeable and flexible in performing any major function within a physician practice. These activities include but are not limited to receptionist duties, charge posting, closing end of day, pre-certifications, maintaining medical records, performing Medical Assistant (MA) duties, and training other staff for the above functions. Must have a current American Heart Association BLS for Healthcare Provider Card before providing direct patient care. Coordinate with other care team members to provide exceptional patient service.

Essential Job Functions

1. Receptionist duties - Answers phones and directs calls to the appropriate party, collects co-payments and deductibles at time of service. Checks patients in, schedules new patients as well as return visits.
2. Charge Posting/Accounting duties - responsible for daily posting of all charges, receipts, ensuring all encounter forms are accounted for, obtaining any missing charge information. Accurately posts CPT and ICD-9 codes, pays attention to procedure modifiers, and appropriateness of diagnosis codes. Responsible for balancing receipts and deposits at close of day.
3. Pre-Certification duties - Responsible for verifying insurance coverage and obtaining authorizations, if necessary, from insurance carriers for procedures, test, therapy, etc. Notify physician/assistant when pre-cert problems occur.
4. Medical Records duties - Pulls charts for scheduled patients, prepares charts by assuring all required reports, faxes, and notes are present, files charts back. Follow HIPAA guidelines for release of medical records. Thins charts per office schedule following chart retention regulations.
5. Medical Assistant duties - Prepares patient and equipment for exams and procedures, apply/remove dressings, administers treatment under the direction/supervision of the physician. Maintains medical supply inventory, maintains physician's call schedule, schedules all surgeries and procedures with the OR if applicable. Provides phone triage for scheduling same day appointments.
6. Performs other job duties and responsibilities as required.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

N/A

Education

High school diploma or equivalent and 2 years experience or associates degree and one year experience.

Work Experience

1 year MA experience. (Preferred)

Training

N/A

Language

N/A

Working Conditions/Physical Requirements

May require long periods of sitting or standing, some stooping, bending and stretching. Hearing must be in range of phones. Intermittent standing. Intermittent walking. Intermittent sitting. May require lifting or moving items up to 50 lbs. Intermittent lifting/moving patients. Intermittent use of finger/hand dexterity. Frequent reaching with hands/arms. Corrected hearing and vision to normal range. Exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Normal medical office environment. Ability to read and comprehend. May be required to take call and/or work weekends/holidays based on the needs of the department. Work may be interrupted frequently and potential for extended hours and a variable schedule.

Skills

Hard/Tech/Clinical Skills: Efficient data entry skills, pleasant interpersonal skills, ability to sort and file, ability to balance charges, payments, deposits at end of day. Additionally, flexibility and versatility are a must. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Strong patient-centered focus. Effective verbal and written communications skills. Ability to work as part of a clinical team. Ability to establish and maintain effective working relationships with patients, employees and the public. Ability to organize and manage competing priorities. Ability to problem solve and show good judgment. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction.

Roper St. Francis Healthcare is an equal opportunity employer.

Many of our opportunities reward your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

Charleston Neurosurgical Assoc - RSFPP - Specialty Care