Physician Office Specialist

OhioHealth Corporation; New Albany (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

OhioHealth Riverside New Albany Health Center seeks an Office Specialist to support patient flow with reception and clerical duties. You will greet patients, register them, verify insurance, collect copays, and route calls in a friendly, efficient manner.

You will manage EMR data entry, maintain charts, handle faxing and forms, and assist staff as needed. A High School diploma and 1–2 years health-care secretarial experience are required; 40 hours weekly, day shift.

Qualifications

• 1-2 years secretarial experience in health care or medical office.
• High School diploma or GED required.
• Strong computer skills and ability to use an EMR.

Responsibilities

• Greet patients at arrival, complete registration, insurance verification, copay collection.
• Verify insurance and obtain pre-authorization when necessary.
• Update patient charts and obtain signatures; route to clinicians.
• Answer multi-line phone system and direct calls to appropriate staff.
• Provide general clerical support: faxing, forms, and file management.
• Scan and attach documents to EMR; maintain organized charts.
• Attend staff meetings and participate in continuing education as needed.

Skills

Customer service

Communication

Computer skills

Education

High School Diploma or GED

Tools

EMR system

Phone system

Job description

## Physician Office SpecialistApply: RIVERSIDE SOUTH MEDICAL BUILDING: NEW ALBANY HEALTH CENTER: Full time: Posted Today: JR160977**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.**Job Description Summary:**Provides receptionist/clerical support assuring patient flow, comfort and satisfaction. Primary responsibilities include but are not limited to: answering phones utilizing a computerized system, directing calls appropriately, scheduling patient appointments in the electronic medical record (EMR) system, data entry of patient information and insurance verification, providing support to staff members as assigned. The Office Specialist is well organized, highly motivated, customer service oriented, expresses good communication skills, and has strong computer knowledge and skills. HOURS - 8am-4:30pm Monday-Friday**Responsibilities And Duties:**70% RECEPTIONIST RESPONSIBILITIES 1. Greets patients at arrival for appointments, initiates appropriate paperwork. Completes patient registration, insurance verification, collection of patient insurance co-payments, collects patient outstanding balances, establishes patient payment plans, ensuring accuracy of information placed in information systems and billing systems. Works electronic medical record work queues to correct registration errors. 2. Responsible for electronic and manual insurance verification and processing of insurance paperwork. When necessary obtains pre-authorization from insurance companies. Interacts with physician offices and other third parties to obtain all necessary paperwork. 3. Updates patient chart electronic or paper r , obtaining patient signatures on necessary documents, files paperwork, notifies appropriate clinical associates of patient arrival. 4. Answers multi line phone system, screens calls for office associates, directing to appropriate office associate, ensures appropriate phone coverage using a computerized system. 5. Provides general office and clerical support for office as assigned by Office Supervisor and or Manager, to include but not limited to: faxing documentation to referring physician offices, completion of disability forms, FMLA forms, Attorney request letters for reports, patient record releases, Industrial C-9s, C-84s, C-86s, Medco 17s, Industrial appeal paperwork and retroactive C-9s. 6. Works Industrial claims in the electronic medical record system, to include but not limited to: attachment of requested dictation to claims, addition of diagnosis allowances and authorization numbers 7. Assists in keeping patient charts organized and filed, including scanning and docutrack information into EMR 8. Attends staff meetings 9. Attends continuing in-house education seminars for further education as needed 30% ORGANIZATIONAL/OFFICE RESPONSIBILITIES 1. Sorts, distributes, and mails transcription as assigned 2. Orders and stocks office supplies. 3. Ensure office equipment, are clean and well-maintained. 4. Provides support to appropriate staff members as assigned As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time**Minimum Qualifications:**High School or GED (Required)**Additional Job Description:**1-2 years previous secretarial Experience in health care or medical office or one to two years related Experience and/or training; or equivalent combination of and Experience**Work Shift:**Day**Scheduled Weekly Hours :**40**Department**URO GYN RiversideJoin us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industryEqual Employment OpportunityOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment