Physician Office, Medical Assistant

ECHN; East Hartford (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in East Hartford is seeking a full-time Medical Assistant to support physician practices. The role requires a high school diploma and completion of a Medical Assistant Program. Key duties include patient interaction, documentation, and assistance in medical procedures. Excellent communication and customer service skills are essential. Join a team focused on quality patient care, with opportunities to advance your career in a fast-paced environment.

Qualifications

• Must have a high school diploma and complete a Medical Assistant Program or equivalent.
• Previous experience in a medical facility is preferred.
• Ability to work in a fast-paced confidential environment.

Responsibilities

• Greet patients and prepare them for physician examination.
• Document all sample medication dispensed in the medical record.
• Assist physician with office surgical procedures.

Skills

Attention to detail

Customer service skills

Team oriented

Communication skills

Computer and keyboarding skills

Education

High school diploma or equivalent

Medical Assistant Program completion or certification

Job description

Eastern Connecticut Medical Professionals (ECMP) · Ellington Family Practice

Ellington , CT

Clinical/Technical

Full-time , Day , 40

Posted 10/14/2025

POSITION SUMMARY:

Medical Assistants support providers in ECMPF medical office settings. They are multi-skilled, assume a wide range of roles and are viewed as vital partners in providing quality patient care and increasing medical office productivity. Medical Assistants handle both administrative and clinical duties and must demonstrate acute attention to detail, accuracy, professional etiquette and superior customer service and clinical skills at all times.

EDUCATION/CERTIFICATION:

• Must have a high school diploma or equivalent, and one of the following:
  • Completed a Medical Assistant Program
  • Certification/Registration as an MA
  • 5+ years of experience as a Medical Assistant in lieu of being a Registered MA or attended an MA Program
  • 5+ years of experience as a Nurse Assistant, or a Certified Nurse Assistant with at least 1 year of experience

EXPERIENCE:

• Previous experience working in a medical facility is preferred.

COMPETENCIES:

• Comfortable working in a fast‑paced confidential medical environment.
• Must be team oriented with excellent written and verbal communication skills.
• Knowledge of common safety hazards and precautions to establish and maintain a safe work environment.
• Lifting physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push and /or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination.
• Ability to maintain working relationships and interact with patients and employees on a daily basis.
• Reliable transportation and the ability to float to other offices when needed.
• Strong computer and keyboarding skills.

ESSENTIAL DUTIES and RESPONSIBILITIES:

Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. They are intended to be accurate reflections of the principal duties and responsibilities of this position. These responsibilities and competencies listed below may change from time to time.

• Greet patients and prepare them for physician examination per established office protocol.
• Keep information in the patient’s chart current per established requirements.
• Documents all sample medication dispensed in the medical record.
• Provide oversight to vaccine programs following State guidelines.
• Checks and restocks rooms with necessary supplies and ensures exam rooms are prepared for the day.
• Keep inventory of medical supplies and report them to Office Coordinator/Practice Manager for reorder.
• Report malfunction of medical equipment to Office Coordinator/Practice Manager.
• Properly cleans and sterilizes equipment and prepares surgical trays as indicated by the physician.
• Assist physician/practitioner with office surgical procedures.
• Perform EKG and Spirometry as ordered.
• Report lab results to patients and follow through with any physician instructions to patients for follow up or change in medication, including scheduling appointment when necessary.
• Answer requests from pharmacies for prescription refills per office protocol.
• Prepare specimens and paperwork to submit to reference lab for testing as directed byphysician or midlevelprovider.
• Instruct patients on how to properly collect sterile urine specimens.
• On a monthly basis check all medications (including samples) and appropriately dispose of expired medications.
• Obtain pre-certifications for tests, procedures, treatments, medications, and hospitalizations as needed.
• Schedule and arrange referrals and outside testing for patients as directed by physician.
• Maintain work area in a neat and organized manner.
• Maintain appropriate documentation of compliance with CLIA regulations.
• Primary Care staff participates in Patient Centered Medical Home Care Team collaborations.
• May be required to float to other offices and/or perform other duties as requested by Management.
• Maintain confidentiality and adhere to HIPAA requirements.