Physician Liaison

Appalachian Regional Healthcare (ARH); Hazard (KY); Remote; USD 55,000 - 85,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) is seeking an ARH Physician Liaison to serve as a personal link between ARH and referring sources across the KY River region. You will foster professional referral relationships among physicians, nurse practitioners, utilization review, managers, ERs, and community partners, gathering feedback to improve ARH services.

The role requires meeting referral sources, presenting ARH programs and technology, and coordinating outreach activities.

Qualifications

• Bachelor's degree required for role.
• 3–5 years in sales or healthcare experience preferred.
• Must possess a valid driver’s license.
• Must be available to travel 80% of the time.

Responsibilities

• Collaborate with ARH Marketing and VP of Corporate Strategy, department managers, patient satisfaction, community CEOs, and service line directors.
• Prepare and present updates to ARH Leadership on progress and plans.
• Meet with physicians and staff to increase knowledge of ARH programs and technology.
• Organize speaking engagements, lunch and learns, CME sessions, and meetings between providers and ARH leadership.
• Travel with providers and managers to engagements and networking opportunities.
• Inform referral sources about new services and technology within the ARH system.
• Gather feedback to help ARH plan and evaluate services and programs.
• Survey referral sources to assess satisfaction with ARH.
• Assist in creating educational and marketing materials for outreach.
• Serve as a contact for referral providers to address issues.
• Support ongoing ARH outreach efforts as directed by leadership.

Skills

Articulate

Strong written comms

Strong verbal comms

Education

Bachelor's degree

Job description

Overview

The ARH Physician Liaison will enhance the ARH system by providing a personal two-way communication link between ARH and the referring sources. The goal of the ARH Physician Liaison role is to foster positive, professional referral relationships between physicians, nurse practitioners, utilization review, department and case managers, emergency rooms, community organizations and others in the ARH Service Area and beyond. The ARH Physician Liaison will accomplish this by meeting with referral sources and community members throughout the liaison’s designated service area. The ARH Physician Liaison will inform them about ARH services as well as identify referring sources' needs while gathering feedback to assist ARH with improving services to referring sources.

Special Instructions

FOR ALL OF KY RIVER REGION

Responsibilities

• Work with ARH Marketing Department and VP of Corporate Strategy, ARH Department Managers, ARH Patient Satisfaction Manager, ARH Community CEOs, and ARH Service Line Directors.
• Prepares and presents at appropriate meetings or to ARH Leadership regarding the progress and plans in action.
• Meet with physicians and staff to increase their knowledge about the ARH programs and technology offered through ARH.
• Arrange speaking engagements, lunch and learns, CME’s, and meetings between Providers, appropriate ARH Leadership, Administration, and other referring sources.
• Accompany Providers and Managers to speaking engagements, lunch & learns, CME’s, and networking opportunities throughout their designated service area.
• Meet with referral sources around the region to keep them up to date on:
• New services.
• Technology available within our system.
• Identify referring sources' needs and gather feedback to help ARH strategically plan and evaluate services and programs.
• Survey referring sources to determine their satisfaction with ARH.
• Assist in generating new educational and marketing materials to community providers announcing the services offered through the liaison program.
• Serve as a personal contact for referring providers to address problems and issues that require attention.
• Assist with the coordination of ongoing ARH outreach efforts and other duties assigned by ARH Leadership.

Education

• Bachelor’s Degree Required.

Experience

• Minimum of 3-5 years in sales or healthcare experience preferred.

Required Skills, Knowledge & Abilities

• Individual must be articulate.
• Must possess strong written skills for formal presentations to executive and managerial personnel and professionals.
• Must possess strong verbal communication skills for formal presentations to executive and managerial personnel and professionals.

Licenses & Certifications

• Must possess a valid driver’s license.

Additional Requirements

• Must be available to travel 80% of the time.