Physician Informatics Advocate Intermediate - Killeen TX

AdventHealth; Killeen (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

AdventHealth is seeking a Physician Informatics Advocate Intermediate to enhance healthcare applications and improve clinical workflows. This full-time position requires a Bachelor's degree in a relevant field and at least 5 years of clinical and informatics experience. Join a community-focused organization dedicated to uplifting others while thriving professionally.

Benefits

Benefits from Day One

Career Development

Whole Person Wellbeing Resources

Qualifications

• Minimum 5 years clinical and informatics experience required.
• Recent experience with health IT required.
• RN or Allied Health Professional licensure required.

Responsibilities

• Facilitate a secure, effective, and integrated electronic medical record system.
• Conduct rounds with providers to assess functionality and document requests.
• Provide 24/7 support for providers and extenders.

Skills

Analytical skills

Communication skills

Conflict management

Decision-making

Self-awareness

Education

Bachelor's degree in nursing, respiratory therapy, or cardiopulmonary science

Master's degree in Informatics, Computer Science, or IT

Tools

Epic

Microsoft Office

Job description

AdventHealth Information Technology

Location- AdventHealth Central Texas in Killeen, TX, with routine travel to AdventHealth Rollins Brook in Lampasas, TX

All the benefits and perks you need for you and your family:

Benefits from Day One

Career Development

Whole Person Wellbeing Resources

Award-winning IT Department

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-Time, Days, M-Thurs 0700-1600, Friday 0800-1430

The role you’ll contribute:

The Physician Informatics Advocate Intermediate has an extensive understanding of healthcare applications in use at AdventHealth, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet organizational goals of maintaining clinical and business systems. They are dedicated to facilitating a secure, effective, and integrated electronic medical record system that continually focuses on improving outcomes, reducing costs, increasing efficiency, and enhancing user experiences. The Advocate can work independently on projects of moderate complexity, identifying ways that EMR technology improves workflow efficiency and engaging in multiple initiatives simultaneously. They are involved in analysis, design, implementation, optimization, and application support; troubleshooting and issue resolution. They utilize knowledge of clinical practice and AH performance improvement processes to achieve goals. They also participate in mentoring less experienced team members and are responsible for customizing order sets, documentation views, macros, and auto-text within the EMR.

The value you’ll bring to the team:

• Serve as a facility resource person and role model in the use of clinical information systems, maintaining thorough knowledge of supported applications.
• Conduct rounds with providers during care delivery to assess functionality, impact on workflow, and document requests. Analyze requirements to propose solutions and identify improvement opportunities.
• Research, validate, and log provider EMR enhancement requests, discussing solutions with providers and operational teams for approval.
• Conduct annual outreach with medical staff, sharing application tips, guiding best practices, and communicating modifications made to applications.
• Engage in daily rounding in the acute setting with providers to proactively recognize and resolve issues and share knowledge.
• Provide education on new applications or functionalities, conduct provider orientations, train-the-trainer sessions, and utilize various learning tools.
• Assist with change management strategies to ensure smooth implementation of new applications and updates.
• Support go-live and post-go-live activities at local and other facilities, including readiness to work evenings, nights, and weekends.
• Develop and maintain health IT training materials, conduct classroom training, and orient providers to applications.
• Proctor training sessions, adapt to training needs, and provide hands-on instruction and re-education as needed.
• Provide 24/7 support for providers and extenders, including national travel for major implementations.
• Communicate application changes per SOPs, document technical specifications, and contribute to standards and policies.
• Support applications, troubleshoot issues, support upgrades, and stay current on system updates.
• Attend medical staff and AIT meetings, collaborating with leadership, vendors, and end users to develop and deploy applications and new functionalities.

The expertise and experiences you’ll need to succeed:

• Bachelor's degree in nursing, respiratory therapy, or cardiopulmonary science REQUIRED
• Master's degree in Informatics, Computer Science, or IT PREFERRED
• Experience with Epic or similar EMR PREFERRED
• Minimum 5 years clinical and informatics experience REQUIRED
• Recent experience with health IT REQUIRED
• Experience supporting provider-used applications PREFERRED
• Advanced clinical knowledge of healthcare practices and provider workflows
• Industry experience with electronic medical records
• Strong conflict management and communication skills
• Accountability for goals and metrics
• Analytical and decision-making skills
• Self-awareness and commitment to professional growth
• Positive, service-oriented environment creation
• Basic proficiency in Microsoft Office
• RN or Allied Health Professional licensure REQUIRED, with relevant certifications PREFERRED
• Experience with Epic and Microsoft applications, and knowledge of AI PREFERRED

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be part of a work family that values collaboration, innovation, and dedication, we're the right company for you.