Physician Coding Liaison II - New Clinician Onboarding Specialist

Advocate Aurora Health; Milwaukee (WI); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Coding Liaison to provide essential coding education to new clinicians. This fully remote role involves collaborating with physicians and administrators to standardize coding processes, conducting orientations, and resolving charge session issues. The ideal candidate will have extensive coding experience and excellent communication skills, ensuring timely billing and proper documentation. Join a dedicated team committed to equitable care and community benefits, and take your career to the next level with comprehensive benefits and development programs.

Benefits

Health insurance

Dental insurance

Vision insurance

Retirement plans

Career development programs

Qualifications

• Minimum 5 years of coding experience and 3 years in clinician education.
• Proficiency in specialty-specific coding certification required.

Responsibilities

• Provide coding education and feedback to clinicians.
• Conduct orientations and coordinate responses to coding questions.
• Identify trends for revenue capture through documentation improvements.

Skills

Expert-level professional coding

Communication skills

Interpersonal skills

Advanced computer skills

Organizational skills

Problem-solving skills

Critical thinking

Attention to detail

Education

Advanced training in Medical Coding

Tools

Microsoft Office

Electronic health records

Coding systems

Job description

Department:

10395 Revenue Cycle - Coding & HIM Clinician Support

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Fully Remote Position

The Liaison will work with all new clinicians to the organization. The Liaison will be responsible for coding education for approximately the first 6 months after a clinician joins the organization.

Major Responsibilities:

1. Provide service line/specialty-specific coding/documentation education and feedback related to coding changes (CPT including E&M, modifiers, ICD-10-CM, and HCPCS), annual code updates, payer requirements, and payer rejection resolution to assigned physicians/APCs. Collaborate with CMOs to standardize coding processes across specialties. Share and present coding/documentation education to CMOs, physicians/APCs, and senior administrators. Coordinate with PSA Liaisons for support.
2. Conduct orientations for physicians/APCs, residents/students, and clinical team members on coding and documentation. Perform new clinician documentation reviews and provide feedback as needed.
3. Coordinate responses to questions and feedback from physicians/APCs, residents, students, and partners, including compliance and audit teams.
4. Assist in resolving charge session issues requiring additional information in Epic work queues to ensure timely billing and proper documentation.
5. Participate in and present at service line/specialty meetings, virtually or in person, on coding and documentation topics.
6. Collaborate with PSA Liaison on Epic order entry, diagnosis, charge capture, and template guidance.
7. Develop and distribute monthly newsletters on coding updates and service line activities.
8. Identify trends and opportunities for revenue capture through documentation improvements. Attend relevant conferences to stay updated on coding standards and regulations.

Licensure, Registration, and/or Certification Required:

• AHIMA: CCA, CCS-P, RHIA, RHIT or AAPC: CPC, SCP, or other recognized certifications. Specialty Coding Certification within 1 year.

Education Required:

• Advanced training in Medical Coding, including completion of an accredited program.

Experience Required:

• Minimum 5 years of expert-level professional coding experience and at least 3 years of clinician education/training.

Knowledge, Skills & Abilities:

• Proficiency in specialty-specific coding certification.
• Excellent communication and interpersonal skills. Ability to build professional relationships with physicians, administrators, and coding teams.
• Advanced computer skills, including Microsoft Office, electronic health records, and coding systems.
• Strong organizational, problem-solving, and facilitation skills. Ability to handle difficult conversations professionally.
• Critical thinking, attention to detail, and independent judgment.
• Ability to meet deadlines in a fast-paced environment and work in various settings (virtual, office, clinical).

Physical Requirements and Working Conditions:

• Normal office environment, with travel as needed, exposing to road and weather hazards. Operates necessary equipment.

This description provides a general overview of the role; other duties may be assigned as needed.

#REMOTE

#LI-REMOTE

Pay Range: $28.05 - $42.10

Our Commitment to You:

Comprehensive benefits including health, dental, vision, retirement, and career development programs.

About Advocate Health:

Advocate Health is a major nonprofit health system, providing extensive clinical services and research, employing over 155,000 teammates across numerous locations, committed to equitable care and community benefits.