Physical Therapy Technician

Therapy Partners Group; Rancho Palos Verdes (CA); Sur place; USD 19 000 - 27 000; Temps partiel

Résumé du poste

Therapy Partners Group in Rancho Palos Verdes is seeking a part-time Physical Therapy Technician to support daily clinic operations and patient care. The role involves preparing treatment spaces, assisting patients with therapy, and coordinating front desk tasks to ensure smooth patient flow.

Responsibilities include assisting with exercises, maintaining equipment and supplies, and safeguarding patient confidentiality.

Qualifications

• High School diploma or equivalent.
• College degree in a related health field preferred.
• Prior experience in customer service.

Responsabilités

• Prepare treatment room for patient following prescribed procedures and protocols.
• Prepare patients for physical therapy treatment by welcoming and assisting with apparel.
• Do laundry and maintain ample supply of clean linens.
• Record daily notes under direct supervision and with co-signature.
• Provide information to patients by answering questions and requests.
• Assist with therapy: apply ice/heat, help onto equipment, monitor motion, assist with prescribed exercises.
• Educate patients on proper equipment use and exercise routines.
• Maintain confidentiality and a clean working environment.
• Sterilize and deliver equipment; position equipment and patients for therapist access.
• Ensure operation of equipment through preventive maintenance.
• Maintain inventory of supplies and communicate needs or reorder.
• Participate in scheduling and triage at front desk; collect co-pays when required.
• Assist during uncovered hours with front desk tasks and patient check-ins.
• Other duties as assigned.

Connaissances

Microsoft Office

Customer service

Confidential documents

Communication

Active listening

Organizational skills

Formation

High School diploma

College degree in related health field (preferred)

Outils

Raintree PMS

Description du poste

Starting Hourly: $16.90 per hour

Currently, we are looking for a part time Physical Therapy Technician for our Rancho Palos Verdes location.

Schedule needed:

Monday & Wednesday 8 hours shifts.15-16 hours per week.

PRINCIPAL ACCOUNTABILITIES

• Preparestreatmentroom forpatientby following prescribed procedures and protocols.
• Prepares patients for physical therapy treatment by welcoming, comforting,providingand/orassistingpatientintophysical therapy apparel (shorts, gowns, etc.)
• Does laundry,maintainingan ample supply of clean linens.
• Under direct supervision of and with co-signature by, records daily notes.
• Provides information to patients by answering questions and requests.
• Helps treat patients by applying ice or heat packs, helping patients onto exercise equipment,monitoringmotion; tracking walking time and distance; performing prescribed exercises and strengthening techniques as requested by PT.
• Educates patients bydemonstratingproper use of equipment and exercise routines.
• Maintains patient confidence and protects operations by keeping information confidential.
• Maintainssafeand clean working environment bycomplying withprocedures, rules, and regulations.
• Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.
• Ensuresoperation of physicaltherapy equipment by completing preventive maintenance requirements.
• Maintainsphysical therapy supplies inventory by checking stock todetermineinventorylevel;anticipatingneeded supplies and communicating to person in charge or ordering.
• Enhances physical therapy department and organization reputation by accepting ownership foraccomplishingnew and different requests; exploring opportunities to add value to job accomplishments, is a team player.
• Collectsgarbage at the end of each working day.
• Reports any issuesneedingresolution to Physical Therapists.
• Proactively answers incoming phone calls before they route to voicemail; triages each call to ensure a five-star patient experience by appropriately assisting with appointment cancellations or reschedules, completing intake forms, or taking detailed messages for the Therapist or PCC as needed.
• Assists with scheduling appointments for patients within the clinic to ensure efficient and timely access to care.
• Assists in collecting 100% of co-pays/deductibles and payments prior to patient being seen by provider per established policies and procedures.
• Assists in scheduling new evaluations accurately and in alignment with clinic protocols.
• During uncovered hours at front desk, occasionally provides support with focus on checking in patients, collecting co-pays, answering and triaging phone calls, and scheduling patients appropriately.
• Other duties as assigned.

MINIMUM POSITION REQUIREMENTS

Knowledge, Skills and Abilities

• Thorough knowledge of Microsoft Office; Raintree PMS experience is a +Plus
• Possess strong customer service skills
• Ability to maintain confidential documents
• Must be organized and able to manage multiple priorities
• Ability to communicate complex information in a well thought-out easily understood manner, both orally and in writing in a variety of settings and styles
• Ability to communicate in an honest, direct and professional manner, relating well to others to build rapport and effective relationships.
• Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
• Must be able to identify and problem solve
• Possess strong team player attributes
• Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients near by
• Thorough knowledge of Microsoft Office
• Strong Customer Service Skills
• Ability to maintain confidential documents.
• Ability to organize and manage multiple priorities.
• Ability to communicate complex information in a well thought-out easily understood manner, both orally and in writing in a variety of settings and styles.
• Ability to communicate in an honest, direct, and professional manner, relating well to others to build rapport and effective relationships.
• Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
• Ability to identify and problem solve.
• Strong team player

Education and Experience

Education

High School diploma or equivalent. College degree in a related health field preferred.

Experience

Prior experience in customer service.

Physical Requirements and Working Conditions

Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and present reports.