Physical Therapy Aide, Per Diem

Beth Israel Lahey Health; Winchester (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health is hiring a Rehab Aide to support Physical Therapy services, helping to minimize wait times and ensure a clean, welcoming environment for patients in Winchester, MA. The role involves assisting therapists, transporting patients, and aiding with front-desk operations.

The position requires a High School Diploma or equivalent, with preferred experience in rehab aide roles or healthcare-related customer service. Training will cover safety and equipment preparation as needed.

Qualifications

• High School Diploma or equivalent required.
• Experience in healthcare or clerical roles with strong customer service is preferred.
• Previous rehab aide experience is preferred.

Responsibilities

• Assists therapists by preparing equipment for treatment.
• Provides ambulatory assistance to patients as needed.
• Greets and escorts patients to create a welcoming environment.
• Transports patients and educates them to ensure comfort.
• Keeps the department clean and stocked with supplies and linen.
• Supports front desk tasks: answering phones and guiding non-clinical questions.

Skills

Rehab aide experience

Customer service

Education

High School Diploma or equivalent

Job description

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Contributes to the Hospital by assisting Physical Therapists and support functions in an effort to optimize the efficiency of the rehabilitation services operations. This staff position has an impact on the patient experience by minimizing wait times and ensuring a clean, safe and welcoming environment.

Qualifications

Job Description

Education Required

High School Diploma or equivalent

Education Preferred

Students enrolled in physical therapy, athletic training or other health related field

Experience Preferred

• Previous rehab aide experience
• Experience in a healthcare, clerical or other role with a strong customer service element

Job Functions

As part of the Rehabilitation Services team, the Physical Therapy Aide:

• Assesses waiting room status regularly and communicates with patients to ensure comfort and wait-time satisfaction.
• Serves as a resource person by providing appropriate information and assistance to patients, families and visitors to improve their overall experience.
• Greets, transports and/or escorts, educates and identifies patients making them feel welcome and comfortable.
• Assists the therapists in preparing the equipment for treatment
• Provides ambulatory assistance to patients as necessary.
• Keeps department clean, free of obstacles and stocked in supplies and linen.
• Performs other administrative functions as needed to ensure the department runs smoothly, efficiently and seamlessly for the patients, including but not limited to covering the front desk:
• Answers phone and provides guidance with respect to non-clinical questions about rehab services
• Schedules patient appointments and appointment changes (if necessary)
• Collects patient co-pays.
• Performs safety checks of equipment periodically and at start and end of shift.
• Responds to supply/equipment issues in a timely manner to ensure availability of supplies and equipment.

Pay Range

$19.50 - $26.24

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled