Physical Therapy Aide Front & Back Office

HEALTH ATLAST WEST LA INC; Los Angeles (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Training & development

Job summary

HEALTH ATLAST WEST LA INC is seeking a reliable, professional Physical Therapy Aide to support both front-office operations and back-office patient care in a fast-paced, multi-specialty medical environment. The role involves direct patient interaction and operational responsibilities essential to clinic functions.

Qualifications include prior experience in a relevant role, strong communication skills, and a professional demeanor. This position is integral to ensuring a seamless patient experience and requires multitasking under pressure.

Qualifications

• Prior experience as a PT Aide, Rehab Aide, or Medical Assistant preferred.
• Comfortable working both front and back office—no silos.
• Professional demeanor with patients and staff.
• Must live reasonably close to West Los Angeles.

Responsibilities

• Check patients in and out accurately and efficiently.
• Assist providers during patient visits as directed.
• Maintain front desk flow and uphold professional patient experience standards.
• Ensure rooms are clean, stocked, and turned over between patients.

Skills

Strong communication skills

Patient interaction skills

Multitasking under pressure

Ability to follow clinical instructions

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Health insurance
• Training & development

Health Atlast West L.A. is seeking a reliable, professional Physical Therapy Aide to support both front-office operations and back-office patient care in a fast-paced, multi-specialty medical environment. This role is hands‑on, patient‑facing, and operationally critical. This is not a passive role—attention to detail, accountability, and strong communication are mandatory.

Core Responsibilities

• Front Office Duties

  • Check patients in and out accurately and efficiently.
  • Confirm appointments and perform reminder calls/texts.
  • Assist with intake paperwork and ensure completion.
  • Answer basic patient questions and route clinical questions appropriately.
  • Maintain front desk flow and uphold professional patient experience standards.

• Back Office / Clinical Support

  • Assist providers during patient visits as directed.
  • Work with patients on prescribed exercises and modalities (under provider supervision).
  • Escort patients, set up treatment rooms, and prepare equipment.
  • Ensure rooms are clean, stocked, and turned over between patients.
  • Assist with laundry, linens, and overall clinic cleanliness.
  • Maintain compliance with clinic protocols, safety standards, and workflows.

Required Qualifications

• Prior experience as a PT Aide, Rehab Aide, or Medical Assistant preferred.
• Comfortable working both front and back office—no silos.
• Strong communication and patient‑interaction skills.
• Reliable, punctual, and able to multitask under pressure.
• Able to follow clinical instructions precisely.
• Professional demeanor with patients and staff.
• Must live reasonably close to West Los Angeles.

Preferred (Not Required)

• Experience in a multi‑specialty clinic (PT, Chiro, Medical, Acupuncture).
• Familiarity with EHR systems and medical office workflows.
• Interest in healthcare, rehabilitation, or physical therapy career path.

Work Environment

• Fast‑paced, structured, performance‑driven.
• Team‑based, high accountability.
• Patient‑centered, ethical, non‑drug-focused care model.

What This Role Is Not

• Not a desk‑only job.
• Not a “clock‑in, clock‑out” mentality.
• Not suitable for someone uncomfortable with patient interaction or physical activity.

How to Apply

Qualified candidates should apply with a resume and brief explanation of:

• Relevant experience.
• Availability.
• Why they are a good fit for a multi‑specialty healthcare setting.