Physical Therapy Aide

ATI Health; Wilmington (DE); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental & Vision Coverage

401(k) Match

Childcare Tuition Assistance

Short- & Long-Term Disability

Life Insurance

Wellness Programs

Parental Leave & Adoption Assistance

Wellness Programs

Corporate Discounts

And more

Job summary

A leading healthcare provider in Wilmington seeks a Physical Therapy Aide to join their collaborative team. In this role, you will greet patients, manage intake processes, support therapists, and assist patients with exercises. Candidates must have a high school diploma and customer service experience. This position offers valuable training and mentorship while providing essential care to patients. Comprehensive benefits include paid time off and health coverage.

Qualifications

• Must be 18 years or older.
• Healthcare or customer service experience is required.
• Healthcare and/or customer service experience desired.

Responsibilities

• Greet patients in person and by phone.
• Assist with patient intake and scheduling.
• Prepare treatment areas and equipment.
• Monitor patient progress during exercises.
• Support patients in home exercise programs.

Skills

Healthcare experience

Customer service skills

Communication abilities

Education

High School diploma

Job description

Overview

Join a collaborative team dedicated to delivering exceptional patient care as a Physical Therapy Aide, while gaining valuable healthcare skills that can launch your career. Work alongside leading experts in Physical and Occupational Therapy, playing a key role in supporting our patients' recovery. In this position, you’ll receive hands‑on training, mentorship, and direct exposure to the field of physical therapy.

Responsibilities

• Greet and interact with patients warmly both by phone and in person during the daily check‑in process and throughout their appointment time.
• Promote an efficient patient intake and registration process and assist clinicians with timely scheduling.
• Effectively onboard new patients reviewing relevant paperwork, verifying benefits, and completing medical forms.
• Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment.
• Monitor patient progress and provide feedback to the therapy team.
• Assist patients in performing exercises and support their prescribed home exercise programs.

Benefits Highlights

We offer a competitive compensation package with an incentive plan, and comprehensive benefits, including:

• Paid Time Off: Generous PTO, holiday pay, CEU, and “Be Well Days” to recharge, prioritize mental and physical health.
• Medical, Dental & Vision Coverage: Flexible plan options.
• 401(k) Match: Competitive employer matching.
• Childcare Tuition Assistance: Discounted rates.
• Health Savings & Flexible Spending Accounts: Tax‑saving options.
• Short‑ & Long‑Term Disability: 100% employer paid income protection plans.
• Life Insurance: Employer‑paid and voluntary options.
• Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs.
• Wellness Programs: Including weight‑loss and lifestyle coaching, digital mental‑health support, and 24/7 virtual telehealth access.*
• Corporate Discounts: Exclusive deals for employees.
• And more: Click here for the complete list of benefit offerings

* NEW 2026 benefit!

Qualifications

Required

• High School diploma
• Must be 18+ years
• Healthcare and/or customer service experience

Preferred

• Healthcare experience (Physical Therapist Aide/Technician, Medical Assistant, hospital employment, chiropractic, fitness industry, PT & PTA students)
• Certified Personal Trainer experience.
• Experience or education in Health Services, Exercise Science, or Kinesiology.

ATI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.