Physical Security Technician

Boston College; Massachusetts; On-site; Full time

Job summary

A leading university is seeking a Physical Security Technician to support their Public Safety Department. The role involves maintaining and troubleshooting security systems, ensuring safety across the campus. Candidates should have strong technical skills and experience in security technology. The position offers competitive pay based on experience and a comprehensive benefits package.

Benefits

Tuition Remission

Health Insurance

Retirement Plans

Paid Holidays

Sick and Vacation Pay

Qualifications

• 5 years of hands-on experience in troubleshooting and installation of Public Safety Technology.
• Ability to manage multiple tasks with shifting priorities.

Responsibilities

• Support physical security systems across the university.
• Assist with Public Safety Technology including various communication systems.

Skills

Problem Solving

Organizational Skills

Communication

Customer Service

Education

Bachelor's Degree

Tools

Google Suite

Microsoft Office

Job description

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.

Job Description

The Physical Security Technician reports to the Manager, Integrated Security and Information Systems, supporting the technology needs of Boston College’s Department of Public Safety. The role involves on-site support for physical security systems across the university, including IP Video Security Systems, Access Control Systems, and Panic and Intrusion Alarm Systems.

Additionally, the technician assists with Public Safety Technology, which includes MDT In-Vehicle Computers, LTE Trunk Routers, radios, mass notification systems, and Smart Campus technologies like License Plate Recognition, Blue Light Emergency Phones, Dynamic Alarm Mapping, AVL Mapping, and other systems within the Public Safety Communications Centers.

Hiring Range: $33.89/hr to $42.38/hr. Pay rate depends on relevant experience.

Requirements

Required Qualifications:

• Strong technical abilities to troubleshoot and maintain critical physical security equipment supporting 24x7 operations.
• Excellent problem-solving, organizational, and project planning skills.
• Ability to manage multiple tasks with shifting priorities.
• Excellent customer service, coordination, collaboration, communication, and writing skills.
• Knowledge of TCP/IP networking and comfortable working with basic IP networks.
• Experience with Google Suite, Microsoft Office applications.
• Ability to lift and carry 50 lbs, climb ladders at least 15 ft, and travel across campus.
• Experience using hand and power tools, clean driving record.
• Willingness to support a diverse and inclusive environment.

Preferred Certifications (not required):

• Software House - CCURE 9000 Installer Certified
• Genetec Security Center Certified

Education & Experience:

• Bachelor’s degree preferred.
• At least 5 years of hands-on experience in troubleshooting, repair, and installation of Public Safety Technology and Building Security Systems.
• Proficiency in reading security floorplans, architectural, and network diagrams.
• Lead experience is preferred but not required.

Preferred Technology Experience

• Access Control and Alarm Management Systems
• Video Security Systems (CCTV)
• Basic Computer Networking and Telecommunications
• Experience with specific security systems and cameras listed in the original description.

Closing Statement

Boston College offers a broad range of benefits including tuition remission, health insurance, retirement plans, paid holidays, sick and vacation pay, and more. For details, visit https://www.bc.edu/employeehandbook. The university conducts pre-employment background checks and is an equal opportunity employer committed to diversity and inclusion. For more information, visit https://www.bc.edu/diversity and https://www.bc.edu/nondiscrimination.