Physical Security Technician

gmh; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Employee Support

Job summary

Grady Health System in Atlanta seeks an experienced security systems technician to install, configure and maintain access control, CCTV, intrusion, and intercom systems. You will interpret schematics, troubleshoot complex issues, and ensure regulatory compliance while coordinating with project teams.

You should have 3+ years in security technology, a high school diploma or GED, and strong communication skills to train end users and document activities efficiently.

Qualifications

• Minimum 3+ years of job-related experience with security systems and low-voltage equipment.
• Ability to read blueprints, wiring diagrams, and schematics.
• Strong problem-solving skills for deep-dive troubleshooting and preventive maintenance.
• Excellent interpersonal skills to engage customers and manage projects on security tech.
• Administrative and organizational skills to document and track requests and completions.

Responsibilities

• Install, configure, test, and maintain access control, CCTV, intrusion, and intercom systems.
• Troubleshoot hardware, software, and network connectivity issues and perform upgrades.
• Read and interpret blueprints and technical schematics and document service activities.
• Train end users on system operation and functionality and coordinate with project teams.
• Ensure installations comply with codes, safety regulations, and customer requirements.

Skills

Access control

CCTV / video surveillance

Intrusion detection

Low-voltage cabling

Troubleshooting

System upgrades

Project coordination

Education

High School Diploma or GED

Job description

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

• Install, configure, test, and maintain physical security systems including: Access control systems
• CCTV/video surveillance systems
• Intrusion detection/alarm systems
• Intercom and communication systems
• Low-voltage cabling infrastructure
• Troubleshoot hardware, software, and network connectivity issues
• Perform system upgrades, repairs, and preventative maintenance
• Read and interpret blueprints, wiring diagrams, and technical schematics
• Program and commission security devices and integrated systems
• Ensure installations comply with local codes, safety regulations, and customer requirements
• Document service activities, installation details, and project updates
• Train end users on system operation and functionality
• Coordinate with project
• High School Diploma or GED required
• Must be capable of conducting in-depth, deep-dive troubleshooting and preventive maintenance on a variety of security controls and systems, e.g. Enterprise access control system, HUGS Infant Security System, Intrusion Alarms, Facial Recognition System, Surveillance Cameras, Monitors, Two Way Radio System and radio transmitters.
• Serve as an "In-house" expert on all of the security systems (access control, intrusion alarms, cameras, recorders, visitor mgmt. system, etc.) required
• 3+ years of Job related experience including experience with low voltage equipment.
• Technical ability to analyze data, resolve issues and make appropriate repairs.
• Possess excellent interpersonal skills allowing the candidate to successfully engage customers and function as a project manager on all security technology projects.
• Possess administrative and organizational skills enabling the candidate to document and track projects, document receipt, initiation and completion of requests for support.
• Serve as an "In-house" expert on all of the security systems (access control, intrusion alarms, cameras, recorders, visitor mgmt. system, etc.)

Core Competencies

1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?

Grady Health System is more than a hospital - we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health