Physical Security Tech Lead — Travel-Ready LP Expert

Kohl's Corp.; Menomonee Falls (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Kohl's is seeking a Physical Security Coordinator to provide specialized technical and operational expertise across enterprise security and Loss Prevention technology systems. This role supports retail locations, distribution centers, and corporate facilities, requiring troubleshooting, system integration, and project coordination.

You will partner with Kohl’s Technology teams, field LP, and vendors to maintain system reliability, implement technology upgrades, and drive continuous improvement

Qualifications

• Knowledge of Physical Security systems and Loss Prevention tech.
• Independent problem solving and cross‑functional collaboration.
• Security hardware/software networks and system integration.
• Strong troubleshooting, analytical thinking, and complex problems.
• Experience coordinating technology implementations and capital projects.
• Vendor coordination with Technology teams and Field LP.
• Project coordination and solid documentation skills.
• Ability to analyze data and operational trends.
• Proficiency in Microsoft Office and service management tools.

Responsibilities

• Provide specialized technical expertise across CCTV/VMS, alarms, access control, and related LP technologies.
• Diagnose complex hardware, software, connectivity, and integration issues with Kohl’s Technology teams and vendors.
• Coordinate maintenance, repairs, replacements, and service escalations for security systems.
• Support capital projects, upgrades, pilots, and installations for new stores, remodels, or closings.
• Evaluate vulnerabilities, equipment performance, and technology gaps to improve security and efficiency.
• Coordinate third‑party vendor activities, monitor service performance, and assist with procurement and warranties.
• Serve as a technical resource for Field Loss Prevention and business partners.
• Analyze system performance and service trends to identify improvement opportunities and maintain docs.
• Other tasks may be assigned.

Skills

Physical Security systems

Loss Prevention tech

System integrations

Technical troubleshooting

Vendor coordination

Cross-functional collaboration

Project coordination

Data & analytics

Job description

Kohl's is seeking a Physical Security Coordinator to provide specialized technical and operational expertise across enterprise security and Loss Prevention technology systems. This role supports retail locations, distribution centers, and corporate facilities, requiring troubleshooting, system integration, and project coordination.

You will partner with Kohl’s Technology teams, field LP, and vendors to maintain system reliability, implement technology upgrades, and drive continuous improvement