Physical Security Systems Coordinator - Fresno

Blackstone Consulting, Inc.; Fresno (CA); On-site; USD 50,000 - 66,000; Full time

Job summary

Blackstone Consulting, Inc. in Fresno, CA seeks a Physical Security Systems Coordinator to support local security operations with essential admin and system tasks.

You will manage badge processing, perform video audits, and conduct security system checks to ensure continuous operations and smooth SOC transitions. Responsibilities include coordinating with IT, facilities, and vendors, maintaining detailed logs and compliance files, and assisting with site assessments and workflow alignment during

Qualifications

• Education: High School Diploma or equivalent, plus related experience in security operations, facilities support, or administrative/technical support functions.
• Field of Study: Information Security, Facilities Management, Business Administration, or a related field
• Experience: 1–2 years of experience in security hardware troubleshooting, security operations, access control workflows, corporate facilities support, or an equivalent administrative or technical support function.
• Licenses/Training: Industry-recognized security or administrative training (e.g., IAHSS, ASIS coursework, or equivalent). Familiarity with access control, video surveillance, or security operations concepts through on-the-job experience or formal training

Responsibilities

• Issue, update, deactivate, and audit badges.
• Maintain access records and assist with permissions management.
• Perform routine video system and camera health checks.
• Support audit activities and footage retrieval for authorized requests.
• Document and report system issues.
• Coordinate with IT, facilities, or vendors for issue resolution.
• Manage compliance documentation, logs, and audit files.
• Assist with site assessments and follow-up tasks.
• Provide administrative support to daily security operations.
• Serve as the local liaison for ESOC transition and workflow alignment.

Skills

Access control systems

Badge workflows

Video surveillance

Documentation & logs

Cross-functional communication

Policy adherence

Ticketing systems

Attention to detail

Education

High School Diploma or equivalent

Information Security (field of study)

Facilities Management (field of study)

Tools

ServiceNow

Job description

Job Title: Physical Security Systems Coordinator

Pay: $41.86 non-exempt

Job Summary:

The Physical Security Systems Coordinator (PSSC) supports local security operations by managing essential administrative and system support tasks that were historically performed by the Security Operations Center (SOC) but will not be managed by the Enterprise Security Operations Center (ESOC). The role ensures continuity of key functions--such as badge processing, video audits, and security system checks--while enabling the SOC to focus on enterprise monitoring and threat-management responsibilities.

20% - Badge & Access Administration

• Issue, update, deactivate, and audit badges
• Maintain access records and assist with permissions management

20% - Video System Support

• Perform routine video system and camera health checks
• Support audit activities and footage retrieval for authorized requests
• Document and report system issues

20% - Security System Monitoring Support

• Conduct checks and troubleshooting on access control panels, security devices, and system dashboards
• Coordinate with IT, facilities, or vendors for issue resolution

20% - Administrative Security Support

• Manage compliance documentation, logs, and audit files
• Assist with site assessments and follow-up tasks
• Provide administrative support to daily security operations

20% - ESOC Transition & Workflow Alignment

• Serve as the local liaison for tasks no longer managed by the ESOC
• Support communication between local operations, leadership, and the ESOC
• Assist with new workflows, system updates, and policy alignment

#IND

Requirements

Qualifications:

• Education: High School Diploma or equivalent, plus related experience in security operations, facilities support, or administrative/technical support functions.
• Field of Study: Information Security, Facilities Management, Business Administration, or a related field
• Experience: 1–2 years of experience in security hardware troubleshooting, security operations, access control workflows, corporate facilities support, or an equivalent administrative or technical support function. This may include experience with badge issuance, visitor management, basic system checks, or facilities/security coordination
• Licenses/Training: Industry-recognized security or administrative training (e.g., IAHSS, ASIS coursework, or equivalent). Familiarity with access control, video surveillance, or security operations concepts through on-the-job experience or formal training

Specialized Skills/Knowledge:

• Working knowledge of access control systems, badge workflows, and visitor management processes
• Familiarity with video surveillance systems, including basic camera health monitoring and footage retrieval
• Understanding of security system monitoring concepts and coordination with IT, Facilities, and vendor partners
• Strong organizational, documentation, and process-management skills, with the ability to maintain accurate logs, records, and compliance files
• Ability to interpret and follow security policies, procedures, and data-handling requirements (e.g., privacy, retention, audit standards)
• Effective cross-functional communication, including escalation, issue tracking, and follow-through with multiple stakeholders
• Detail-oriented approach with strong problem-solving skills and the ability to manage competing priorities
• Comfortable working within ticketing, workflow, or case-management systems (e.g., ServiceNow)

Preferred Qualifications

• Education: Associate Degree or coursework in Information Security, Facilities Management, Business Administration, or a related field. Bachelor’s Degree welcome but not required
• Experience: 3–4 years of experience in access control administration, security system support, video system oversight, or hands-on work within a SOC/ESOC environment. Experience coordinating with IT, Facilities, or vendor partners is highly desirable.
• Licenses/Training: IAHSS or ASIS certifications (e.g., CPP, PSP, or equivalent). Access Control Professional (CACP) or other access-control-focused certifications. Vendor-specific training in access control or video management systems

Skills / Specialized Knowledge

• Working knowledge of access control systems, badge workflows, and visitor management processes.
• Familiarity with video surveillance systems, including basic camera health monitoring and footage retrieval.
• Understanding of security system monitoring concepts and coordination with IT, Facilities, and vendor partners.
• Strong organizational, documentation, and process management skills, with the ability to maintain accurate logs, records, and compliance files.
• Ability to interpret and follow security policies, procedures, and data handling requirements (e.g., privacy, retention, audit standards).
• Effective cross functional communication, including escalation, issue tracking, and follow through with multiple stakeholders.
• Detail oriented approach with strong problem solving skills and the ability to manage competing priorities.
• Comfortable working within ticketing, workflow, or case management systems (e.g., ServiceNow).