Physical Security Support Engineer (Security Integrations Group), Security Integrations Group (SIG)

Career-Mover; Tempe (AZ); On-site; USD 85,000 - 125,000; Full time

Job summary

A leading tech employer in Tempe, Arizona is seeking a Physical Security Support Engineer to provide support and troubleshoot for physical security system infrastructures. Candidates should have experience in scripting languages, knowledge of networking, and project management capabilities. This role may require a flexible schedule, including nights and weekends, as part of a 24/7 operation. The company emphasizes diversity and inclusivity within its workplace.

Qualifications

• Experience in providing support for physical security systems.
• Knowledge of AWS and relevant certifications are advantageous.
• Flexibility to work nights, weekends, and holidays.
• Strong project management skills and cross-team collaboration.
• Certifications in physical security or AWS are advantageous.

Responsibilities

• Provide troubleshooting and issue resolution for security system infrastructures.
• Respond to various service requests and adhere to standard procedures.
• Engage in technical project activities related to security systems.
• Collaborate with internal teams to maintain system reliability and security.

Skills

Scripting languages (PowerShell)

Networking basics

Project management skills

Building strong working relationships

Tools

AWS

Job description

Physical Security Support Engineer (Security Integrations Group), Security Integrations Group (SIG)

Tempe, United States | Posted on 09/08/2023

Amazon Global Security Operations (GSO) is seeking a detail-oriented individual for the role of Application Support Engineer within the GSO Security Integrations Group. This role involves providing support, troubleshooting, and issue resolution for Amazon Operations' physical security system infrastructures, which include access control, CCTV, visitor management, and incident management systems. The position requires a flexible schedule, including the possibility of working nights, weekends, and holidays, as it's part of a 24/7 operation. The responsibilities encompass day-to-day support operations, responding to various service requests, programming and technical project activities, and adherence to standard procedures for issue escalation. The team also values candidates with experience in scripting languages like PowerShell, knowledge of networking basics, project management skills, and the ability to build strong working relationships. Additionally, expertise in physical security systems and AWS, as well as relevant certifications, are considered advantageous. Amazon emphasizes diversity and inclusivity in its workplace and is an equal opportunity employer.