Physical Security Regional Manager, West Region - USDS

TikTok USDS Joint Venture; Los Angeles (CA); On-site; USD 99,983 - 183,709; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Short-term and long-term disability coverage

Job summary

TikTok USDS Joint Venture is seeking a Physical Security Leader in Los Angeles, California, responsible for overseeing 24/7 site security operations, managing physical security programs, and ensuring effective incident response. Successful candidates will have significant experience in security management as well as strong leadership and communication skills. This role offers a competitive salary range of $99,983 - $183,709 annually, along with comprehensive benefits including medical, dental, vision insurance, and paid time off.

Qualifications

• 5+ years of experience in a security management role.
• Experience in conflict de-escalation and training.
• Ability to write defensible policies, procedures, checklists, and SOPs.

Responsibilities

• Design and implement physical security and safety programs.
• Ensure smooth day-to-day operations of security.
• Train security personnel on access control standards.

Skills

Security leadership

Conflict de-escalation

Policy writing

Emergency response planning

Education

Bachelor's degree or 5+ years in law enforcement, military, or intelligence

Tools

Physical access control systems

Video management systems

Visitor management systems

Job description

Responsibilities

About the Team With a commitment to excellence, innovation, and safety, we are seeking an experienced Physical Security Leader to lead 24/7 site security operations (e.g., access control, video management, visitor management, badging operations, incident & emergency response) and contract security personnel. This role will report to the Head of Physical Security. You will manage Physical Security operations, programs, and personnel in a large geographic area (encompassing multiple states, cities, and/or sites).

The ideal candidate is a professional people manager capable of expertly operating in a matrixed organization and working cross‑functionally with other leaders and teams on Physical Security matters.

This leader will oversee Physical Security teams, projects, and policies & procedures to deliver excellent results and respond to exigent matters in a timely manner. Keeping up with the local security environment; establishing mutual aid; building positive rapport with local first responders; managing incidents; and identifying and solving security gaps will be key components of this role.

Key Responsibilities

• Design, implement, and constantly improve physical security and fire & life safety programs at multiple sites/campuses/facilities.
• Ensure that day‑to‑day physical security and safety operations run smoothly with the appropriate guard, reception, and SOC staffing and resources.
• Write, edit, maintain and update security policies, procedures, checklists, and post orders.
• Train Security personnel to ensure competencies on access control standards and security guard & SOC operator SOPs.
• Establish and effectively table‑top and/or exercise staff on emergency preparedness & response protocols for medical, fire, and other workplace emergencies.
• Work with internal and external partners (e.g., property management staff) to establish and maintain cooperative operating procedures related to emergency building evacuations or requests for first responder services.
• Liaise and build positive relationships with fire and police resources.
• Stay up‑to‑date on technical security solutions; implement improvements where appropriate.
• Help recruit, interview, manage and mentor security talent.
• Constantly review the performance of security team members; participate in vendor Quarterly Business Reviews; and oversee invoices, budgets, purchase requisitions, and purchase orders.
• Track incident metrics, analyze data, and create benchmarking to support optimal security practices.
• Ensure incident response, reporting, and after‑action review to correct errors.

Qualifications

Minimum Qualifications

• Bachelor's degree (e.g., BA, BS) or 5+ years in law enforcement, military, or intelligence.
• 5+ years of experience in a security management role as well as 5+ years of industry experience in corporate security.
• Security leadership experience with a track record of success and increasing responsibilities.
• Experience in conflict de‑escalation and management of behavior, as well as training team members in these same subjects.
• Ability to write defensible and rigorous Policies, Procedures, Checklists, Post Orders, and Standard Operating Procedures.
• Capable of crafting security emergency response plans and rolling out training and table‑tops to geographically dispersed sites.
• This is a position that demands discretion and professionalism at all times.

Preferred Qualifications

• Depth and breadth of security knowledge, principles, and practices, with strong experience in physical security systems & technologies; policy and incident writing; and program development & implementation.
• Experience supervising staff and contract personnel, including hiring, training, developing, and managing performance as well as the ability to travel to other offices; respond to emergencies after‑hours; and to work nights, weekends, and/or holidays as operational needs demand.
• Ability to present or extemporaneously brief Executives on exigent incidents along with experience with operating physical access control systems, video management systems, and visitor management systems.
• Experience with creating budgets; auditing invoices; crafting & negotiating agreements; and participating in RFPs.
• CPP, CFE, experience in Executive Protection a plus as well as First Aid/CPR/AED certified; instructor‑level certified, a plus.

Job Information

Compensation Description (Annually): The base salary range for this position in the selected city is $99,983 - $183,709 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA.

Legal Compliance (Los Angeles County)

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
3. Exercising sound judgment.