Physical Security Manager

Ally; Charlotte (NC); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Time off benefits

401K with company match

Tuition reimbursement

Employee stock purchase plan

Job summary

Ally is seeking a Physical Security Manager to lead the security program at the Ally Charlotte Center. You will drive incidents, manage a large team of security professionals, and align security with business objectives.

You will partner with Crisis Management, Workplace, and IT to implement risk-based strategies, oversee budgets, and ensure regulatory compliance. This pivotal role requires onsite leadership five days a week.

Qualifications

• 7+ years of Physical Security experience with at least 3 years in Incident management preferred.
• Bachelor's degree in criminal justice or relevant field of study preferred.
• PSP certification preferred.
• Demonstrated experience leading staff in Physical Security and Incident Management.
• Experience identifying, planning, and executing actions for complex problems.

Responsibilities

• Lead the Physical Security program and coordinate with Crisis Management, Corporate Workplace, Executive Protection, and IT.
• Manage 121 direct reports including Contract Security and Coordinators.
• Develop budgets and long-term security plans with Senior Director of Physical Security.
• Oversee incident management, detection, response, and reporting.
• Ensure compliance with policies, standards, and regulatory requirements.

Skills

Physical security

Incident management

Leadership

Budgeting

Vendor management

Crisis management

Communication

Education

Bachelor's degree or related field

PSP certification

Tools

Access control systems

Video analytics

Robotics

Threat intelligence tools

Mass notification software

Job description

Ally and Your Career Ally Financial only succeeds when its people do - and thats more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Ally and Your Career Ally Financial only succeeds when its people do - and thats more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule:

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

The Physical Security Manager at Ally is an integral part of the Physical Security team, collaborating closely with Crisis Management, Corporate Workplace, Executive Protection, and IT partners. Their primary focus is on developing and implementing a comprehensive strategy for managing events and incidents across Ally. This leadership role demands a strong technical foundation, the ability to coordinate across various organizational groups, and effective business management skills to align strategies with key objectives. This role includes overseeing 121 direct reports to include Contract Security and Coordinators ensuring they meet company and personal development targets while demonstrating exceptional leadership and problem-solving capabilities. This mid- to senior-level position involves managing a substantial team of Security Coordinators, concentrated on the Ally Charlotte Center (ACC), as well as the contract security assigned to ACC. This role is considered essential and will be in the office five days a week.

The Work Itself

• 7+ years of Physical Security experience with at least 3 years of focus in Incident management preferred.
• Bachelor's degree in criminal Justice or relevant field of study preferred.
• PSP preferred.
• Demonstrated experience managing experienced staff in the implementation of Physical Security and Incident Management.
• Demonstrated experience in the identification, plan for resolution and execution of action plans for complex problems in a dynamic environment.
• Familiarity with the principles of Crisis management, incident command, Contract Security, and Physical Security.
• Extensive experience in application technology and testing.
• In depth technical knowledge of software utilized. (Access control, Video, Analytics, robotics, threat intelligence tool, and mass communication software.)
• Work with the Senior Director of Physical Security to ensure the security program addresses identified risks and business requirements.
• Manage the process of gathering, analyzing, and assessing the current and future threat landscape, as well as providing the Senior Director of Physical Security with a realistic overview of risks and threats effecting our facilities and people.
• Provide leadership to team in the implementation of the Physical Security strategy.
• Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention.
• Work with the Senior Director of Physical Security to develop budget projections based on short- and long-term goals and objectives.
• Monitor and report on compliance with policies and standards.
• Propose changes to existing policies and procedures to ensure operating efficiency and regulatory compliance.
• Manage a staff of coordinators, Sr. Analyst, and contractors, hire and train new staff, conduct performance reviews, and provide leadership and coaching, including technical and personal development for team members.
• Provide communication, awareness, and training for audiences which may range from senior leaders to field staff.
• Work as a liaison with vendors, purchasing, and legal departments to establish mutually acceptable contracts and service level agreements.
• Manage issues and incidents and participate in problem solving.
• Manage and coordinate operational components of incident management, including detection, response, and reporting.
• Manage the day-to-day activities of the security and credentialing, identify risk, recommend plans to mitigate risk, and communicate information to leaders.
• Manage security projects and provide expert guidance on security matters for others.
• Ensure audits are conducted and reviewed periodically in compliance with policies and procedures.
• Design, coordinate, and oversee security testing procedures to verify our case management, Audit tools, robotics, and security systems are operating as intended and manage the remediation of identified risks.

All Physical Security Role Requirements

• Ability to perform the essential functions of the position, with or without reasonable accommodation, which may include movement throughout company facilities, conducting security assessments, supporting operational activities, participating in emergency response procedures, and carrying out assigned security responsibilities.
• Ability to recognize, assess, document, elevate, and appropriately respond to security incidents, safety concerns, emergencies, disruptions, or unauthorized access events using sound judgment, established procedures, and effective communication.
• Ability to successfully obtain, maintain, and demonstrate proficiency in required security, safety, emergency response, compliance, or other job-related training, certifications, and qualifications applicable to the position.
• Ability to perform the essential functions of the position in applicable work environments, which may include indoor and outdoor settings, varying weather conditions, and construction areas, with or without reasonable accommodation.
• Ability to meet applicable job-related lifting requirements, including repetitive lifting where required by the role, with or without reasonable accommodation.

Minimum Qualifications

• 7+ years of relevant experience or equivalent combination of education and experience
• High school Diploma or GED equivalent

How We'll Have Your Back

Time Away:

Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).

Planning for the Future:

plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being:

flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family:

adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration:

other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Other Compensations:

depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally's Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

Base Pay Range

$90,000.00 - $150,000.00

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation

This position is eligible to participate in our annual incentive plan.