Physical Security Investigator

First Horizon Bank; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Job summary

First Horizon Bank is seeking a Physical Security Investigator to lead investigations of security incidents across the First Horizon footprint. The role involves documenting case files, coordinating with law enforcement, and supporting security projects and risk assessments.

The position also covers developing threat intelligence programs, disaster recovery support, and on-call availability to protect personnel and assets. Strong ASIS certification and extensive experience are preferred.

Qualifications

• Bachelor (4-year college) degree required.
• 7-10 years of experience preferred.
• ASIS (PCI, APP, PSP) certification preferred.

Responsibilities

• Investigate internal and external physical security incidents and document case files.
• Liaise with local, state, and federal law enforcement to file reports and follow up.
• Assist in conducting annual or bi-annual branch site risk assessments.
• Assist Corporate Security with security projects.
• Assist with development of workplace violence and threat intelligence program.
• Assist with Disaster Recovery planning during crises.
• Conduct periodic branch reviews to ensure security standards are followed.
• Provide periodic security training to branch and market personnel.
• Assist with inventory and maintenance of electronic security equipment.
• Perform other duties and be on call as needed.

Skills

Incident investigation

Liaison with law enforcement

Security policies

Office productivity

Education

Bachelor's degree

ASIS certification (PCI/APP/PSP)

Tools

Microsoft Office

Job description

First Horizon Bank Operations is on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

SUMMARY

The primary responsibility of the Physical Security Investigator is to investigate and document physical security cases across the First Horizon footprint. Other responsibilities include addressing physical security incidents, assisting with physical security projects, conducting physical security training, conducting branch risk assessments, and responding to crisis events. The candidate will also participate in Physical Security team projects and assist with security system reviews as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Investigate both internal and external physical security incidents, including workplace violence cases and subpoena requests, and document the requisite case files on those investigations.

• Liaison with local, state, and federal law enforcement to file reports and follow up on open investigations.

• Assist in conducting annual or bi-annual branch site risk assessments.

• Assist Corporate Security management with physical security projects.

• Assist Corporate Security management with development of the workplace violence and threat intelligence program.

• Assist with Disaster Recovery planning and implementation during crisis events.

• Conduct periodic branch reviews to ensure that security standards are being followed.

• Provide periodic security training to branch and market personnel when assigned.

• Assist with inventory and maintain electronic security equipment for storage and deployment.

• Perform all other duties as assigned and able to be on call as needed.

SUPERVISORY RESPONSIBILITIES

1. No supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

1. Bachelor (4-year college) degree

2. 7-10 years of experience

3. ASIS (PCI, APP, PSP) certification

COMPUTER AND OFFICE EQUIPMENT SKILLS

1. Microsoft Office suite

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

None required

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .

Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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Job Identification: 1421

Job Category: Support

Job Schedule: Full time