Physical Security Engineering Manager

Allied Universal; Lombard (IL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan

Paid holidays and vacation

Job summary

Allied Universal is seeking an Engineering Manager to lead a small team of field support engineers and coordinate cross-functional infrastructure and security projects. The role involves managing projects, budgets, and technical deliveries across network, video, database and security domains, while maintaining documentation and customer communication.

The ideal candidate has 5+ years of management experience, strong database and network expertise, and proven project leadership with vendors and

Qualifications

• Minimum five years in management or supervising
• Minimum five years hands-on servers and enterprise network infra
• Three years minimum managing projects or teams
• Experience with relational databases and performance tuning
• Strong ability to present technical content to non-technical stakeholders
• Project management capability across multiple projects and vendors
• Ability to manage competing priorities in a team environment

Responsibilities

• Lead a small team of field support pre/post engineers; conduct performance reviews and career development
• Coordinate with Installation teams on infrastructure and systems projects
• Oversee quoting, RFI, RFP and engineering RFC processes; ensure compliance with contracts
• Develop and maintain project plans, budgets, milestones and technical requirements
• Maintain runbooks, SOPs, topology diagrams and change logs
• Act as customer-facing technical lead for outages and escalations
• Review system designs, perform cost analysis and drive value engineering for cost/margin

Skills

People management

Team leadership

Networking infrastructure

Relational databases

Customer-facing communication

Project management

Prioritization in dynamic environments

Education

Bachelor’s degree in CS/IT or related field

Tools

MySQL

PostgreSQL

MS SQL

Job description

Company Overview

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology.

Position

Engineering Manager

Responsibilities

• Manage, mentor and schedule a small team of field support pre and post engineers, handle performance reviews, career development and resource allocation.
• Coordinate with Installation teams on the execution and delivery of infrastructure and systems projects across network, video, database and security domains (physical security, access control, CCTV, intrusion detection, and logical/security appliances).
• Supervise the quoting, RFI, RFP and engineering RFC processes for all projects, encompassing technical documents, drawings, scopes of work, and specifications; ensures compliance with the requirements of the prime contract and meets company standard processes.
• Develop and maintain project plans, budgets, milestones, and technical requirements; coordinate with third-party vendors, integrators and contractors as needed.
• Maintain documentation: runbooks, SOPs, topology, security diagrams, change logs and project deliverables.
• Act as customer-facing technical lead for outages, escalations and project status — communicate progress, risks, mitigation plans and timelines to stakeholders and clients.
• Review system design and component compatibility; exercise cost analysis procedures and value engineering for components in the project, creating opportunities for cost reduction and margin increases.

Qualifications (Must Have)

• High school diploma or equivalent
• Minimum of five (5) years of management or supervisory experience
• Minimum of five (5) years hands‑on experience with servers and enterprise network infrastructure with three (3) years managing projects or teams
• Extensive experience with relational databases (e.g., MySQL, PostgreSQL, MS SQL) including performance tuning, backup/recovery and HA
• Strong customer-facing experience, including presenting technical content to non-technical stakeholders and managing clear, timely incident communications
• Demonstrated project management capability, including managing multiple projects while overseeing schedules, risks, scope, and vendor deliverables
• A ability to manage competing priorities in a dynamic, team-oriented environment while developing trusted, collaborative relationships across internal teams, vendors, and executive‑level clients

Preferred Qualifications (Nice to Have)

• Bachelor’s degree in computer science, Information Technology or related field
• Supervisory experience in construction or operations
• PMP, PRINCE2, or equivalent project management certification
• Network certifications (CCNA/CCNP/CCDA), security certifications (CISSP, CISM, CompTIA Security+), database certifications (Oracle, Microsoft, PostgreSQL) and/or AV certifications (CTS).
• Experience with cloud networking, cloud-hosted databases and cloud security (AWS, Azure, GCP)
• Experience with ITSM/incident management tools (ServiceNow, Jira) and various physical security integration platforms

Benefits

• Pay range: $90,000 - $110,000 annual salary + 12% bonus potential
• Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Equal Employment Opportunity

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.