Physical Medicine Admin & Gym Tech Specialist

Maury Regional Health; Columbia (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Maury Regional Health is seeking a Service Specialist- Physical Medicine Outpatient to support administrative and clinical operations across multiple locations in Tennessee. The role focuses on patient pre-registration, registration, scheduling, and front-desk communications, with additional Gym Tech responsibilities to assist therapists and maintain treatment areas.

The Service Specialist must prioritize accurate registration, scheduling, documentation, and effective communication to ensure a

Qualifications

• High School Diploma or equivalent Required
• Insurance experience Required
• 1 Year Related Experience Preferred

Responsibilities

• Participate in scheduled 1:1 meetings and other required staff communications.
• Accurately and timely completes timecards.
• Consistently utilizes AIDET principles during patient registration and interactions.
• Contacts patients within one hour of receiving a referral.
• Schedules patients within 24 hours of receiving a referral.
• Completes Experian requirements in a timely manner.
• Ensures insurance information is accurate and complete at the time of registration, as determined by Revenue Cycle standards.
• Maintains standard work processes, including completion of PSA Daily Tasks on scheduled workdays.
• Performs and documents scheduled maintenance tasks.
• Monitors inventory and orders necessary clinical and office supplies.
• Completes required registration audits.
• Greets patients and assists with patient check-in and registration.
• Manages multiline phone systems and directs calls appropriately.
• Communicates effectively with patients, therapists, physician offices, and other members of the care team.
• Assists therapists with patient care and Gym Tech duties as needed.
• Maintains cleanliness and organization of treatment areas.
• Maintains required modality temperature records and other applicable documentation.
• Performs other duties as assigned to support efficient clinic operations and patient care.

Skills

Insurance experience

Education

High school diploma or equivalent

Job description

Maury Regional Health is seeking a Service Specialist- Physical Medicine Outpatient to support administrative and clinical operations across multiple locations in Tennessee. The role focuses on patient pre-registration, registration, scheduling, and front-desk communications, with additional Gym Tech responsibilities to assist therapists and maintain treatment areas.

The Service Specialist must prioritize accurate registration, scheduling, documentation, and effective communication to ensure a