Physical Health and Wellness Screening Specialist

Wounded Warrior Project; Phoenix (AZ); Hybrid; USD 57,000 - 72,000; Full time

Benefits offered by this job

Flexible hybrid work schedule (3 days/

Medical, dental, and vision coverage

Competitive pay and incentives

Mission-focused team environment

Job summary

Wounded Warrior Project is seeking a PH&W Screening Specialist to recruit, screen, and refer warriors to PH&W, Soldier Ride, and Adaptive Sports programs. You’ll coordinate virtual and in-person activities, deliver wellness education, and collaborate with multiple departments to maximize impact.

You’ll use Teams and CRM tools to manage participants, track outcomes, and travel up to 50% as needed. A bachelor’s in health science or related field is required; masters preferred.

Qualifications

• Bachelor's degree in health science or related field.
• Two years of experience in fitness/health management, wellness coaching, or related area.
• Experience with CRM/event management systems (Salesforce, Blackthorn).
• CPR-First Aid Certification and valid driver's license.

Responsibilities

• Identify, screen, and recruit warriors for PH&W programs (virtual and in-person).
• Lead recruiting events and welcome calls with minimal supervision.
• Develop pre-program content to assess readiness and direct participants to PH&W programming.
• Plan and execute recruiting events and manage communications to warriors and families.
• Maintain program recruiting model and data integrity across systems.

Skills

Public speaking

Recruiting participants

CRM experience

Event planning

Team player

Education

Bachelor's degree in health science/exercise science

Masters in related health field (preferred)

Tools

Salesforce

Blackthorn

Job description

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project® (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

A flexible hybrid work schedule (three days in the office, two days' work from home)

Full medical, dental, and vision coverage for both teammates AND family members

Competitive pay and performance incentives

A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

The Wounded Warrior Project (WWP) Physical Health & Wellness (PH&W) Screening Specialist recruits and screens warriors for multi-week programs and events that educate, coach, and empower wounded service members in pursuit of achievement of their physical health and wellness and/or adaptive sports goals. The PH&W Screening Specialist provides warriors with comprehensive screening, needs assessment, and coordination of internal and external resources to support warriors and enhance their well-being.

DUTIES & RESPONSIBILITIES

• Identify, screen, and recruit warriors for participation in the virtual and in-person PH&W Coaching Program, Soldier Ride, and Adaptive Sports Program. The PH&W Program provides fitness, nutrition, mobility, sleep, and health-focused education to warriors. The Soldier Ride program provides all-ability events that include single and multi-day rides of varying modalities with adaptive and standard equipment. The Adaptive Sports Program provides opportunities for warriors to participate in modified athletic events designed for their individual abilities.
• Serve as the primary recruiter for internal PH&W, Adaptive Sports, and Soldier Ride programs, offering WWP programs and resources and coordinating handoffs to external resources through recruiting calls by telephone, Teams, or other technology-based platforms.
• Develop and execute pre-program content to assess warriors' state of readiness and direct them to appropriate PH&W, Soldier Ride, or Adaptive Sports programming to match their goals.
• Plan and execute recruiting events and welcome calls with limited to no supervision from manager.
• Oversee the interest questionnaire for the PH&W Coaching Program, Soldier Ride, and the Adaptive Sports Program.
• Lead recruiting efforts through internal processes and organizational weekly emails to warriors and family members.
• Lead program marketing initiatives in the creation of materials for program awareness.
• Maintain and ensure efficacy of Physical Health and Wellness Coaching Program, Soldier Ride, and Adaptive Sports recruiting model, including identifying trends to assist in recruiting initiatives.
• Identify and recommend new recruiting and programming opportunities aimed at increasing overall impact and driving warrior interest in PH&W, Soldier Ride, and Adaptive Sports.
• Develop and execute in-person and virtual educational events for warriors and their families with limited to no supervision from manager.
• Develop and facilitate virtual programming content via Teams, Facebook Live, and other technology-based platforms.
• Collaborate with PH&W, Soldier Ride, and Adaptive Sports teammates to develop new, innovative content and curricula.
• Serve as a subject matter expert on fitness, nutrition, mobility, sleep, and health-focused resources and program opportunities.
• Collaborate with multiple WWP departments and other key stakeholders to deliver programming and services to warriors and their families.
• Conduct public speaking activities to raise awareness of PH&W, Soldier Ride, and Adaptive Sports programming, recruit participants, and discuss the importance of starting and maintaining a healthy lifestyle.
• Maintain the budget for PH&W programming within assigned region in support of leadership.
• Manage information within various systems, ensuring accuracy and data integrity/security (e.g., Blackthorn, Salesforce).
• Utilize validated metrics to meet strategic outcomes and key performance indicators.
• Manage multiple tasks, assignments, and functions; comfortable in a fast-paced, innovative environment.
• Participate in workgroups for special projects and programming initiatives as assigned.
• Assist with onboarding and training new teammates as needed.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Highly motivated, passionate, and creative team player with demonstrated commitment to the organization. High energy level. Self-starter; willing to take initiative.
• Demonstrated ability to effectively recruit participants for long-term healthy behavior change programming.
• Demonstrated aptitude in inclusive and holistic programming for nutrition, mobility, sleep, wellness, fitness, and other health-focused topics.
• Demonstrated ability to provide high level service to warriors and their family members in the delivery of programs and events.
• Demonstrated ability to develop and maintain professional relationships and work collaboratively with teammates and program stakeholders, in-person and through remote formats using video conferencing.
• Strong organizational and time management skills with a strong attention to detail and an ability to prioritize and effectively handle multiple priorities with tight deadlines.
• Strong written and verbal communication skills. Strong presentation skills. Confident communicator, with demonstrated ability to present information effectively to large audiences, small groups, and individuals. Skill and ease while speaking in public and serving as a representative for the organization.
• Exceptional interpersonal skills. Ability to interact effectively with diverse individuals and build effective working relationships. Demonstrated emotional intelligence. Ability to respond to sensitive matters with diplomacy and empathy.
• Strong critical thinking skills with a demonstrated ability to problem-solve and identify viable solutions.
• Ability and dedication to travel in support of WWP programs and services outreach.
• Unequivocal commitment to the highest standards of personal and business ethics and conduct.
• Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

• Two years of experience working in the fitness industry, allied health professions, health management, wellness coaching, strength and conditioning, or personal/athletic training.
• One year of experience with longitudinal plan design, recruiting participants, and developing program content in the categories of fitness, nutrition, wellness, and/or athletics.
• One year of experience with customer relationship management and event management systems, (e.g., Salesforce, Blackthorn).

Preferences

• One year of experience working with and providing support to wounded service members dealing with health issues and invisible injuries.
• One year of event planning experience.

EDUCATION

Requirements

• Bachelors degree in exercise science, exercise physiology, kinesiology, nutrition, human performance, or a related health science field.

Preferences

• Masters degree in exercise science, exercise physiology, kinesiology, nutrition, human performance, or a related health science field.

CERTIFICATIONS & LICENSURE

Requirements

• CPR-First Aid Certification.
• Valid state-issued driver's license.
• Ability to obtain ASIST Certification within 1 year of hire.

Preferences

• Personal Training Certification (ACE, ACSM, NASM, NSCA), Strength and Conditioning Certification (CSCS), or other related fitness certification.
• Wellness Coaching Certification.
• ASIST Certification.

WORK ENVIRONMENT/PHYSICAL DEMANDS

• General office environment: temperature controlled.
• Participation in highly physical demanding activities and events under varying conditions, e.g., workouts (indoor, outdoor, virtual), hiking, and cooking classes.
• Lodging in various environments, e.g., hotels, cabins.
• May require lifting/carrying items up to 50 pounds.
• Up to 50% travel.

We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.

For Colorado Applicants: The estimated hiring range for this position is between $52,684 - $65,856 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Chicago, IL and San Diego, CA Applicants: The estimated hiring range for this position is between $57,702 - $72,128 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

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Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.