PHS Billing Analyst II

StanCorp Financial Group, Inc; Portland (OR); On-site; USD 49,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Job summary

The Standard is seeking a PHS Billing Analyst II in Portland, OR to manage premium billing transactions and to support automated billing solutions with advanced Excel and VBA programming. The role requires strong analytical, technical, and communication skills, with collaboration across internal and external stakeholders.

You will design data transfers, audit billing data, and drive process improvements to strengthen controls and efficiency.

Qualifications

• High School Diploma or equivalent; 2 years accounting/financial experience.
• 3 years customer service experience.
• Advanced Microsoft Excel with VBA macros.
• Strong written and verbal communication abilities.
• Proficiency in Word, OneNote and PowerPoint.
• Ability to interact with internal and external stakeholders.

Responsibilities

• Manage premium billing transactions including adjustments, invoices, deductions, reversals, and monthly cycles.
• Develop and automate Excel-based tools and VBA macros to improve efficiency.
• Analyze and resolve complex billing discrepancies with stakeholders.
• Design and monitor data integrations between Excel and external systems.
• Audit, reconcile billing data, and recommend process improvements.

Skills

Analytical thinking

Strong communication

Stakeholder collaboration

Problem solving

Attention to detail

Education

High School Diploma or Equivalent

Tools

Excel

VBA

Word

OneNote

PowerPoint

Job description

The next part of your journey is right around the corner - with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

The PHS Billing Analyst II manages premium billing processes and supports automated billing solutions through advanced Excel and VBA programming. This role is responsible for processing financial transactions, improving reporting and workflow efficiency, and resolving billing discrepancies through collaboration with internal and external stakeholders. The position requires strong analytical, technical, written, and verbal communication skills, with frequent email and phone interactions, as well as intermediate proficiency in Microsoft Word, OneNote, and PowerPoint.

Key Responsibilities

• Manage and process premium billing transactions, including adjustments, invoices, deductions, reversals, delinquency activities, and monthly billing cycles, ensuring accuracy, compliance, and clear communication with stakeholders through email and phone interactions.
• Develop, maintain, and enhance Excel-based tools, reports, and VBA macros to automate billing processes, improve efficiency, and support operational goals while utilizing Microsoft Word, OneNote, and PowerPoint to document, communicate, and present business information.
• Analyze, research, and resolve complex billing discrepancies by collaborating with internal departments, external stakeholders, and system support teams through professional written correspondence and verbal communication.
• Design, monitor, and troubleshoot data integrations and automated data transfer processes between Excel and external systems to ensure data integrity, reporting accuracy, and effective communication of findings and resolutions.
• Conduct audits, reconcile billing data, prepare reporting and analysis, and recommend process improvements that strengthen controls, accuracy, overall billing performance, and stakeholder understanding through clear documentation and communication.

Skills and Background

You’ll Need Education: High School Diploma or Equivalent Experience: 2 years of accounting or complex financial experience 3 years of customer service experience. Intermediate-level proficiency in Microsoft Word, OneNote, and PowerPoint. Strong written and verbal communication skills, with the ability to draft professional email correspondence and effectively manage frequent phone interactions with internal and external stakeholders. Ability to communicate effectively with internal and external stakeholders. Strong organizational skills and attention to detail. Advanced Microsoft Excel expertise, including development and maintenance of complex macros using VBA (Visual Basic for Applications). Experience integrating Excel with external applications, including COM Automation, process automation, and data exchange between systems.

Key Behaviors of a Successful Candidate

• Driving Success: Acts with urgency, pursues ambitious goals and shows resilience in the face of obstacles and setbacks.
• Adaptability: Sees possibilities in changing circumstances, accepts and understands change and alters behavior as necessary.
• Improvement Mindset: Continually seeks new ways to create business/ customer value by identifying and implementing opportunities for improved efficiency, effectiveness and innovation.

Why Join The Standard?

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually - PTO increases with tenure
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance.

Salary Range: $49,250.00 - $72,250.00 Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are affirmative action/equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance.

The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited.

The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.

The Standard is a family of companies dedicated to helping its customers achieve financial well-being and peace of mind. In business since 1906, we’re a leading provider of group and individual disability insurance, group life, dental and vision insurance, voluntary (employee-paid) benefits, absence management services, and retirement plans and annuities for employers and individuals.

Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance. The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

For more information about The Standard, visit www.standard.com or follow us on LinkedIn and Instagram.