Photonics Field Applications Engineer for AI Infra

OpenLight; San Francisco (CA); Hybrid; USD 140,000 - 215,000; Full time

Benefits offered by this job

incentive stock options (ISOs)

generous insurance support

401k matching

unlimited vacation

spot bonuses

a positive work environment

Job summary

OpenLight is seeking a Photonics Field Applications Engineer to support AI infrastructure, hyperscale datacenters, high-speed networking, and LiDAR applications. You will engage customers, conduct product demonstrations, and develop solutions across 800G to 3.2T platforms.

The role bridges customers, sales, product management, and engineering, driving successful deployments and product adoption with up-to-date photonic technologies.

Qualifications

• Bachelor's degree in Optical Engineering, Photonics, Electrical Engineering, Physics, Applied Physics, or related technical discipline.
• 5+ years in Field Applications Engineering, Systems Engineering, Optical Networking, Silicon Photonics, or Optical Module Development.
• Experience supporting hyperscalers, cloud providers, AI infra companies, networking OEMs, or LiDAR/sensing customers.

Responsibilities

• Serve as the primary technical liaison for strategic customers and partners.
• Deliver technical presentations, product demonstrations, and solution training.
• Understand customer architectures, requirements, and roadmaps to align solutions with business objectives.
• Build trusted relationships with engineering, operations, procurement, and executive stakeholders.
• Provide on-site and remote technical support through evaluation, design-in, qualification, and production phases.
• Support customer integration of photonic and optical networking products.
• Troubleshoot optical, electrical, and system-level performance issues.
• Act as the voice of the customer within engineering and product teams.
• Translate field requirements into product enhancements and roadmap recommendations.
• Influence future product development based on customer feedback and market needs.
• Collaborate with R&D on demos, proofs-of-concept, and evaluations.
• Identify expansion opportunities and drive technical wins.
• Represent the company at conferences, meetings, webinars, and trade shows.

Skills

Customer engagement

Technical presentations

Solution training

Architectures and roadmaps

Stakeholder management

Field support

Education

Bachelor's degree in Optical/Photonic/Electrical Physics

Job description

OpenLight is seeking a Photonics Field Applications Engineer to support AI infrastructure, hyperscale datacenters, high-speed networking, and LiDAR applications. You will engage customers, conduct product demonstrations, and develop solutions across 800G to 3.2T platforms.

The role bridges customers, sales, product management, and engineering, driving successful deployments and product adoption with up-to-date photonic technologies.