Photo Specialist - Flexible Hours & Customer Focus

Walgreens Co.; Arnold (MO); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

Walgreens Co. is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online order fulfillment.

The role owns the photo department's inventory, maintains supplies, and ensures product availability to meet customer needs. Promotes photo products and services, assists customers at checkout, processes transactions accurately, and collaborates with the team to keep the environment

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.

Responsabilités

• Engages customers at the photo counter with warmth and purpose to provide personalized products and services.
• Models customer-obsessed behaviors and delivers a distinctive and delightful experience.
• Delivers courteous, friendly, accurate service in the photo department, including digital passport photos and promoting photo products.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, with cash handling.
• Owns inventory, supplies, organization, and operational readiness of the photo department, monitoring stock and forecasted demand.
• Fulfills photo, online, and web pickup orders with accuracy and timeliness.
• Provides customer support for services (FedEx, Western Union) while complying with policies.
• Maintains photo equipment and uses store systems to support daily operations.
• Keeps the photo department clean, well-merchandised, and safe, and supports merchandising across nearby areas.
• Supports cross-training of team members for coverage during absences.
• Follows company policies and asset protection standards to ensure a safe environment.

Connaissances

Customer service mindset

Cash handling

Team collaboration

Description du poste

Walgreens Co. is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online order fulfillment.

The role owns the photo department's inventory, maintains supplies, and ensures product availability to meet customer needs. Promotes photo products and services, assists customers at checkout, processes transactions accurately, and collaborates with the team to keep the environment