Photo Specialist — Elevate Customer Experience & Ops

Walgreens; Sayreville (NJ); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Sayreville, NJ is seeking a customer-focused Photo Department Specialist to deliver expert photo services, including digital passport photos, and support for transactions at the checkout. You will own photo department inventory, maintain supplies, and ensure product availability while promoting photo products and services.

You will greet customers, assist at the photo counter, process transactions accurately, and help drive sales through recommendations.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose by greeting them and identifying needs to provide personalized products and services.
• Models and reinforces service best practices across the team to deliver a distinctive customer experience.
• Delivers courteous, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns inventory, supplies, organization, and operational readiness of the photo department by monitoring levels and maintaining records.
• Fulfills photo, online, and web pickup orders with accuracy and timeliness.
• Provides customer support for services such as FedEx, Western Union, and other offerings, in compliance with policies.
• Maintains photo equipment and store systems to support daily operations and troubleshoot issues.
• Keeps the photo department clean, organized, safe, and well-merchandised.

Skills

Fluent English

Flexible schedule

Job description

Walgreens in Sayreville, NJ is seeking a customer-focused Photo Department Specialist to deliver expert photo services, including digital passport photos, and support for transactions at the checkout. You will own photo department inventory, maintain supplies, and ensure product availability while promoting photo products and services.

You will greet customers, assist at the photo counter, process transactions accurately, and help drive sales through recommendations.