Photo Specialist - Elevate Customer Experience

Walgreens; Elk Grove Township (IL); On-site; USD 21,000 - 24,000; Part time

Job summary

Walgreens is seeking a Photo Specialist to deliver expert photo services, including digital passport photos, and to support customer service transactions at the photo counter. You will own inventory and readiness of the photo department, promote photo products, process transactions, and assist with merchandising and store operations.

The role emphasizes customer experience, cross-training teammates, and adherence to policies and safety standards while working evenings and weekends as needed.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Engages customers at the photo counter with warmth and purpose, offering personalized products and services.
• Models service best practices to deliver a distinctive customer experience.
• Delivers courteous, accurate and efficient service in the photo department and promotes photo products.
• Recommends products and upgrades to meet customer needs and drive sales.
• Processes transactions accurately, including returns, refunds, exchanges, and rain checks.
• Maintains photo department inventory and organization, and supports daily operations.
• Supports photo and nearby departments with merchandising, displays, and seasonal setups.
• Assists with cross-training team members to ensure coverage when the Photo Specialist is not scheduled.
• Follows policies, asset protection standards, and safety regulations.

Skills

Customer service

Retail experience

English proficiency

Job description

Walgreens is seeking a Photo Specialist to deliver expert photo services, including digital passport photos, and to support customer service transactions at the photo counter. You will own inventory and readiness of the photo department, promote photo products, process transactions, and assist with merchandising and store operations.

The role emphasizes customer experience, cross-training teammates, and adherence to policies and safety standards while working evenings and weekends as needed.