Photo Specialist - Customer Experience & Quick Services

Walgreens; Shawano (WI); On-site; USD 21,000 - 25,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience at the photo counter, including digital passport photos, FedEx, Western Union, and online orders. You’ll own the photo department’s inventory, keep it stocked, and ensure product readiness while supporting fast, friendly checkout and service.

You’ll promote photo products, assist at the register, handle transactions and returns, and help keep the store clean, safe, and merchandised.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels, maintaining records, ensuring product availability, and maintaining photo expense, raw material, and supply inventory levels that align with forecasted three-week customer demand.
• Processes and fulfills photo, online, and web pickup orders, ensuring accuracy, timeliness to deliver a seamless customer experience.
• Provides customer support for service offerings, including FedEx, Western Union, and other auxiliary services, while ensuring compliance with applicable policies and procedures.

Skills

Customer service

Cash handling

Inventory management

Merchandising

Team collaboration

Fluent English

POS systems

Store systems

Tools

Photo department equipment

Job description

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience at the photo counter, including digital passport photos, FedEx, Western Union, and online orders. You’ll own the photo department’s inventory, keep it stocked, and ensure product readiness while supporting fast, friendly checkout and service.

You’ll promote photo products, assist at the register, handle transactions and returns, and help keep the store clean, safe, and merchandised.