Photo Specialist: Customer Experience & Dept Ops

Walgreens; Avondale (AZ); On-site; USD 21,000 - 25,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver expert photo services, including digital passport photos, at the photo counter. You will own the photo department inventory, keep supplies stocked, and ensure product availability to meet customer needs.

The role includes processing transactions, assisting at checkout, and supporting merchandising and store standards. You will promote photo products, support services like FedEx and Western Union, and collaborate with teammates to maintain a

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Engages customers at the photo counter with warmth and purpose, identifies needs, and provides personalized products and services.
• Maintains a clean, safe, and well-merchandised photo department and supports daily operations.
• Processes transactions accurately, handles returns, refunds, exchanges, and rain checks with proper cash handling.
• Owns inventory, supplies, and organization of the photo department, monitors levels, and aligns with forecasted demand.
• Fulfills photo, online, and web pickup orders with accuracy and timeliness.
• Provides support for services like FedEx and Western Union while ensuring policy compliance.
• Maintains equipment and uses store systems to troubleshoot and deliver quality results.
• Collaborates with team members and adapts to merchandising and promotional setups.
• Supports cross-training to ensure coverage during shifts.
• Adheres to asset protection standards and safety requirements.

Skills

Customer service

Cash handling

Inventory management

Team collaboration

English fluency

Job description

Walgreens is seeking a Photo Specialist to deliver expert photo services, including digital passport photos, at the photo counter. You will own the photo department inventory, keep supplies stocked, and ensure product availability to meet customer needs.

The role includes processing transactions, assisting at checkout, and supporting merchandising and store standards. You will promote photo products, support services like FedEx and Western Union, and collaborate with teammates to maintain a