Photo Specialist

Walgreens; Framingham (MA); On-site; USD 22,041 - 24,796; Part time

Job summary

Walgreens in Framingham, Massachusetts is seeking a customer-oriented individual for a role focused on enhancing customer experiences. The position involves greeting customers, resolving inquiries, processing sales, and maintaining store standards.

The ideal candidate should be fluent in English, flexible with work hours, and preferably have retail experience. A positive attitude and dedication to excellent service are essential. The role offers competitive pay at $16 - $18 per hour.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engage customers and resolve their issues.
• Provide efficient service in the photo area.
• Process customer purchases and manage cash register.
• Maintain store cleanliness and inventory records.

Skills

Customer service

Cash handling

Communication

Job description

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service in the photo area, including digital passport photo service and suggestive sell of promotional photo products.
• Recommends items for sale to customer and recommends trade‑up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Has working knowledge of store systems and store equipment.
• Assumes web pick‑up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

This role will remain open until filled.

Salary Range: $16 - $18 / Hourly