Photo Specialist

Walgreens; Denver (CO); On-site; USD 26,573 - 31,684; Part time

Job summary

A leading pharmacy retailer in Denver is looking for a Customer Experience team member. This role involves engaging with customers, providing courteous service, and assisting in photo operations. Candidates should be eager to maintain a clean store and comply with company policies while working flexible hours, including evenings and weekends. A focus on customer service best practices is essential, and prior retail experience is preferred. Salary range is $19.29 - $23 per hour.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Engages customers by greeting them and offering assistance.
• Models and shares customer service best practices.
• Provides service in the photo area, including digital passport photos.
• Registers customer purchases on cash register.
• Keeps counters and shelves clean and well merchandised.
• Implements company asset protection procedures.
• Ensures compliance with state and local laws.
• Constructs and maintains displays.
• Monitors orders for web pickup.
• Assists with store maintenance.
• Complies with company policies.

Skills

Customer engagement

Friendly service

Cash handling

Team collaboration

Attention to detail

Job description

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service in the photo area, including digital passport photo service and suggestive sell of promotional photo products.
• Recommends items for sale to customer and recommends trade‑up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, and super‑structures, and sale merchandise. Completes resets and revisions as directed.
• Has working knowledge of store systems and store equipment.
• Assumes web pickup responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at the store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes Professional Photo Lab (PPL) instructions requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English (Except in Puerto Rico).
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Salary Range: $19.29 - $23 per hour.

To review benefits, please visit jobs.walgreens.com/benefits.