Photo Services Specialist — Customer Experience

Walgreens; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Photo Specialist role at Walgreens focuses on delivering a distinctive customer experience through expert photo services, digital passport photos, and support for transactions at the photo counter. You will own the department's inventory, organization, and readiness to meet customer needs while collaborating with team members to maintain a clean and safe environment.

The position emphasizes promoting photo products, handling checkout processes, and supporting merchandising, with duties

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services.
• Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive and seamless experience.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.

Job description

Walgreens Photo Specialist role at Walgreens focuses on delivering a distinctive customer experience through expert photo services, digital passport photos, and support for transactions at the photo counter. You will own the department's inventory, organization, and readiness to meet customer needs while collaborating with team members to maintain a clean and safe environment.

The position emphasizes promoting photo products, handling checkout processes, and supporting merchandising, with duties