Photo Services & Guest Experience Specialist

Walgreens; Gaylord (MI); Presencial; USD 21.000 - 26.000; A tiempo parcial

Descripción de la vacante

Walgreens in Gaylord, MI is seeking a Photo Department associate to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for customer transactions at checkout. You will own photo department inventory, monitor supplies, and ensure product availability to meet customer needs while supporting merchandising and store standards.

The role includes assisting customers with FedEx, Western Union, and other services, maintaining equipment, and

Formación

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsabilidades

• Engages customers at the photo counter and greeting them, providing personalized service and resolving questions.
• Models service best practices to deliver a distinctive customer experience.
• Delivers courteous, accurate, and efficient service in the photo department, including digital passport photo services and promotions.
• Recommends products and upgrades to meet customer needs and drive sales opportunities.
• Processes transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, following cash handling procedures.
• Maintains inventory, supplies, organization, and readiness of the photo department and supports three-week demand planning.
• Fulfills photo, online, and web pickup orders with accuracy and timeliness.
• Provides customer support for services like FedEx and Western Union, ensuring policy compliance.
• Maintains photo equipment and uses store systems to support daily operations and issue resolution.
• Maintains a clean, well-merchandised photo department and contributes to overall store appearance and standards.
• Supports merchandising and cross-department collaboration for promotional setups and inventory activities.
• Participates in training and cross-training to ensure coverage during times when the Photo Specialist is not scheduled.

Conocimientos

English proficiency

Customer service

Descripción del empleo

Walgreens in Gaylord, MI is seeking a Photo Department associate to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for customer transactions at checkout. You will own photo department inventory, monitor supplies, and ensure product availability to meet customer needs while supporting merchandising and store standards.

The role includes assisting customers with FedEx, Western Union, and other services, maintaining equipment, and