Photo Service Specialist: Delight Customers & Ops

Walgreens; Bloomington (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Bloomington, IL is seeking a Photo Specialist to deliver a distinctive customer experience at the photo counter. You will handle digital passport photos, assist at checkout, promote photo products, and ensure inventory readiness to meet daily demand.

The role emphasizes friendly service, accurate cash handling, and collaboration with team members to maintain a clean, safe store environment while supporting merchandising and service goals. English fluency required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services.
• Models customer-obsessed behaviors and service best practices to deliver a distinctive experience across the team.
• Delivers courteous, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, with proper cash handling.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels and maintaining records.
• Processes and fulfills photo, online, and web pickup orders, ensuring accuracy and timeliness.
• Maintains photo equipment and supports daily operations using store systems and technology.
• Maintains a clean, well-merchandised photo department and supports merchandising and seasonal setups.
• Collaborates with team members and provides coverage when needed to support business objectives.

Skills

Customer service

Cash handling

Job description

Walgreens in Bloomington, IL is seeking a Photo Specialist to deliver a distinctive customer experience at the photo counter. You will handle digital passport photos, assist at checkout, promote photo products, and ensure inventory readiness to meet daily demand.

The role emphasizes friendly service, accurate cash handling, and collaboration with team members to maintain a clean, safe store environment while supporting merchandising and service goals. English fluency required.