Photo & Passport Services Specialist

Walgreens; Littleton (CO); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Photo Specialist in the United States to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for FedEx, Western Union, and online orders.

You will own the photo department's inventory and readiness, promote photo products, assist at the checkout, handle transactions and cash, keep equipment maintained, and collaborate with team members to keep the store clean, merchandised, and compliant while meeting business goals.

Qualifications

• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Engages customers at the photo counter with warmth and purpose and resolves issues to ensure a positive experience.
• Delivers courteous and accurate service in the photo department, including digital passport photos and promotions.
• Processes transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and readiness of the photo department by monitoring inventory levels and maintaining records.
• Processes and fulfills photo, online, and web pickup orders, ensuring accuracy and timeliness.
• Provides customer support for services including FedEx, Western Union, and other services in compliance with policies.
• Maintains photo equipment and store systems, troubleshooting issues and delivering quality results.
• Maintains a clean, well-merchandised photo department and supports merchandising and cross-departmental initiatives.
• Supports training and cross-training to ensure adequate coverage during shifts.
• Follows policies and safety standards to ensure a compliant and secure environment.

Skills

Fluent English

Job description

Walgreens is seeking a Photo Specialist in the United States to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for FedEx, Western Union, and online orders.

You will own the photo department's inventory and readiness, promote photo products, assist at the checkout, handle transactions and cash, keep equipment maintained, and collaborate with team members to keep the store clean, merchandised, and compliant while meeting business goals.