Passport & Photo Services Specialist

Walgreens; Normal (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver expert photo services, including digital passport photos, and support for customer service transactions such as FedEx, Western Union, and online order fulfillment. You will own the photo department’s inventory, maintain supplies, and ensure product availability while supporting merchandising initiatives and a clean, safe store environment.

You will interact with customers at checkout, promote photo products, and help meet operational goals by

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers at the photo counter with warmth and purpose, offering personalized products and services.
• Models and reinforces service best practices to deliver a distinctive customer experience.
• Delivers courteous, accurate, and efficient service in the photo department, including digital passport photos.
• Promotes photo products and services and drives sales opportunities.
• Processes transactions, returns, refunds, exchanges, and rain checks with proper cash handling.
• Maintains inventory, supplies, organization, and readiness of the photo department.

Skills

English fluency

Customer service

Job description

Walgreens is seeking a Photo Specialist to deliver expert photo services, including digital passport photos, and support for customer service transactions such as FedEx, Western Union, and online order fulfillment. You will own the photo department’s inventory, maintain supplies, and ensure product availability while supporting merchandising initiatives and a clean, safe store environment.

You will interact with customers at checkout, promote photo products, and help meet operational goals by