Photo Experience Specialist (Flexible Hours)

Walgreens Co.; Alpharetta (GA); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. photo specialists deliver expert photo services and digital passport photos while supporting customer transactions at checkout.

They own photo department inventory and ensure product availability, assisting with merchandising and maintaining a clean, safe, and customer-focused environment to meet business goals. The role emphasizes customer service, accurate cash handling, and collaboration with team members to provide a seamless shopping experience, including integration with

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose, greeting them and offering assistance.
• Takes ownership of customer concerns, resolves issues, and ensures a positive experience.
• Delivers courteous, friendly, accurate service in the photo department, including digital passport photo services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, adhering to cash handling procedures.
• Owns inventory, supplies, organization, and operational readiness of the photo department, monitoring levels and keeping records.
• Processes and fulfills photo, online, and pickup orders, ensuring timeliness and accuracy.
• Maintains a clean, safe, and well-merchandised photo department and supports merchandising efforts.

Skills

Fluent English

Customer service

Cash handling

Retail experience

Walgreens experience

Job description

Walgreens Co. photo specialists deliver expert photo services and digital passport photos while supporting customer transactions at checkout.

They own photo department inventory and ensure product availability, assisting with merchandising and maintaining a clean, safe, and customer-focused environment to meet business goals. The role emphasizes customer service, accurate cash handling, and collaboration with team members to provide a seamless shopping experience, including integration with