Photo Dept Specialist: Delightful Service & Quick Checkout

Walgreens; Boston (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Photo Specialist in Boston to deliver expert photo services, including digital passport photos, and support for customer transactions such as FedEx and Western Union. You will own the photo department's inventory, supplies, and readiness, ensuring product availability and smooth operations while promoting photo products at checkout.

The role emphasizes friendly, accurate service, merchandising support, and collaboration with teammates to maintain a clean, safe store

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers at the photo counter with warmth and purpose, offering personalized products and services.
• Models customer-obsessed behaviors and service best practices to deliver a distinctive experience.
• Delivers courteous, accurate, and efficient service in the photo department, including digital passport photos.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales.
• Processes transactions accurately (purchases, returns, refunds, exchanges) and adheres to cash handling procedures.
• Owns photo department inventory, supplies, and readiness, monitoring levels and maintaining records.
• Processes and fulfills photo, online, and web pickup orders with accuracy and timeliness.
• Provides customer support for services (FedEx, Western Union) while complying with policies.
• Maintains photo equipment and uses store systems to support daily operations.
• Keeps the photo department clean, organized, and well-merchandised, aiding store appearance and standards.
• Supports cross-training and development of team members for coverage during shifts.
• Follows policies, asset protection standards, and safety requirements to ensure a secure environment.

Skills

Customer service

Cash handling

Merchandising

Inventory management

Team collaboration

Communication

Job description

Walgreens is seeking a Photo Specialist in Boston to deliver expert photo services, including digital passport photos, and support for customer transactions such as FedEx and Western Union. You will own the photo department's inventory, supplies, and readiness, ensuring product availability and smooth operations while promoting photo products at checkout.

The role emphasizes friendly, accurate service, merchandising support, and collaboration with teammates to maintain a clean, safe store