Photo Department Specialist - Customer Experience & Ops

Walgreens; Westford (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

Walgreens is seeking a Photo Associate to deliver a distinctive customer experience in the photo department, including digital passport photos and support for check-out transactions, FedEx, Western Union, and online orders. You will own inventory, maintain supplies, and ensure product availability to meet customer needs while supporting merchandising and team collaboration.

The role involves greeting customers, promoting photo products, processing transactions accurately, and ensuring a clean,

Qualifications

• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Delivers courteous, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, with proper cash handling.
• Maintains inventory, supplies, organization, and readiness of the photo department to meet forecasted demand.

Skills

English Fluency

Job description

Walgreens is seeking a Photo Associate to deliver a distinctive customer experience in the photo department, including digital passport photos and support for check-out transactions, FedEx, Western Union, and online orders. You will own inventory, maintain supplies, and ensure product availability to meet customer needs while supporting merchandising and team collaboration.

The role involves greeting customers, promoting photo products, processing transactions accurately, and ensuring a clean,