Phone Triage RN - No Nights/Weekends, Flexible PTO

Wishalicious; Kalamazoo (MI); In loco; USD 70.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Wellness reimbursement

Tuition reimbursement

Employer-funded retirement plan

Two medical plan options: PPO and HDHP

Flexible work solutions

PTO accrual (4 weeks)

Descrizione del lavoro

Western Michigan University Homer Stryker M.D. School of Medicine is seeking a Phone Triage Registered Nurse to deliver professional nursing care via telephone and electronic communication for patients in WMed clinics.

The role emphasizes evidence-based triage, patient education, and coordination with providers, ensuring safe, timely, and patient-centered care in a busy clinic setting.

Competenze

• Graduate of an accredited RN program required.
• Minimum of 4 years of clinical nursing experience.
• Experience in ambulatory or primary care, specialty clinic, or telephone triage preferred.
• Experience with electronic medical records preferred.

Mansioni

• Provide nurse-led telephone triage using evidence-based protocols.
• Assess patient symptoms and urgency; educate and coordinate care.
• Call for prescription refills and refer abnormal lab results.
• Maintain availability for occasional overtime on weekends/evenings.
• Adhere to policies and participate in continuous improvement.

Conoscenze

Written and verbal communication

Customer service

Attendance discipline

Formazione

RN license required

BLS certification

Strumenti

EMR

Outlook

Phone system

Descrizione del lavoro

Western Michigan University Homer Stryker M.D. School of Medicine is seeking a Phone Triage Registered Nurse to deliver professional nursing care via telephone and electronic communication for patients in WMed clinics.

The role emphasizes evidence-based triage, patient education, and coordination with providers, ensuring safe, timely, and patient-centered care in a busy clinic setting.