Phone Triage RN

General Physician PC; Buffalo (NY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Join General Physician P.C. as a Registered Nurse in Buffalo, NY, a leading multi-specialty medical group committed to work-life balance and comprehensive benefits. This full-time position entails assisting healthcare providers, performing patient triage, and ensuring high-quality medical care. Experience the benefits of no mandated overtime, generous paid time off, and an enriching work environment focused on patient satisfaction.

Benefits

Work-Life Balance

Medical, dental, vision benefits

Generous PTO

401(K) with 3% Employer Contribution

Employee Discounts

Qualifications

• Applicable NY State license, two-year degree preferred.
• Proven work experience in a healthcare facility preferred.
• Basic knowledge of ICD-10 and CPT Codes, CPR Certification.

Responsibilities

• Assist providers with the administration of patient care.
• Perform telephone triage of patients, assessing symptoms.
• Maintain a safe and healthy work environment following standards.

Skills

Communication

Clinical Skills

Education

Applicable NY State license

Two-year degree

Job description

Registered Nurse

Join General Physician, P.C. - Your Gateway to a Fulfilling Nursing Career!

Are you a Registered Nurse (RN) looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated RNs to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss.

Location : Primary Care office in Buffalo, NY

Position Type : Full-time, Day Shifts - Hybrid

• Must be located in Buffalo area.

Why General Physician, P.C.?

• Work-Life Balance : Say goodbye to working nights, holidays, and weekends. No mandated overtime!
• Comprehensive Benefits : Medical, dental, vision, and more.
• Generous PTO : Enjoy your well-deserved time off.
• 401(K) with 3% Employer Contribution : Secure your financial future.
• Employee Discounts : Exclusive deals, including Verizon Wireless.

What you will be doing :

The primary purpose of this position is to assist providers with the proper administration of patient care.

• Serve as a liaison between providers and patients by assessing patient needs and communicating health information.
• Perform telephone triage of patients by accurately assessing symptoms based on subjective and objective findings.
• Follow service line initiatives to avoid unnecessary hospital re-admissions by communicating with appropriate parties to ensure proper follow-up within specified time frames.
• Assist with medication management by performing medication reconciliation and queueing necessary refills to providers for processing.
• Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations.
• Complete prior authorizations for medication and diagnostic services.
• Monitor incoming documents and assist with the completion of necessary forms.
• Assist with examination and in-office treatment by handing providers instruments and materials.
• Enter orders into the EMR system following the organization's standing order policy and / or per providers' written direction.
• Deliver exemplary customer service to provide a positive patient experience across the organization.
• Perform other duties assigned by management.

The Education and Experience you need :

• Applicable NY State license, two-year degree preferred
• Proven work experience in a healthcare facility preferred
• Basic knowledge of ICD-10 and CPT Codes, CPR Certification, and strong clinical skills preferred
• Strong written and verbal communication skills with the ability to utilize computer programs
• The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Why General Physician P.C.?

• Work-Life Balance : Say goodbye to working nights, holidays, and weekends. No mandated overtime!
• Comprehensive Benefits : Medical, dental, vision, and more.
• Generous PTO : Enjoy your well-deserved time off.
• 401(K) with 3% Employer Contribution : Secure your financial future.
• Employee Discounts : Exclusive deals, including Verizon Wireless.