Phone & Order Specialist

Domino's; Monroe (LA); On-site; USD 24,000 - 32,000; Full time

Job summary

Jah Favorite Pizza in Monroe, LA is seeking a Phone Specialist to handle front-of-store duties including taking orders by phone, in the lobby, and at the drive-thru. The role requires proficiency with the order screen, accurate processing of orders, and dispatch support for drivers during busy periods.

Responsibilities include preparing orders for rush, cashing out, and delivering friendly, efficient service to customers.

Qualifications

• Must be 16 years or older.
• Strong communication skills.
• Positive attitude and customer-focused.
• Ability to multitask in a fast-paced environment.
• Self-motivated and goal oriented.
• Able to follow directions.

Responsibilities

• Take orders over the phone, at the lobby, and through the drive-thru.
• Navigate the order screen efficiently and accurately.
• Prepare and dispatch orders for drivers; assist with food prep during rushes.
• Cash out orders accurately and provide friendly service.
• Support store operations to ensure timely customer service.

Skills

Great communication

Great attitude

Multitasking

Self-motivated

Follow directions

Job description

• Job Category Org: Store Customer Service Rep

Company Description

Jah Favorite Pizza is a company of several key principles. family * Opportunity * Community. Our goal & focus here is that we are a one stop shop. We would love to be your 1st & last option as you start your life long career path. We here believe that, we are not hiring employees but hiring extension of our family. We will prove a path of success for anyone who commits themselves to the vision of the company. The quicker you get it. The quicker you move forward. There is nothing to hold you back here except you!

We strive to be a pillow in our community. The 1st to open & the last to close. That's not just a saying, it's an attitude. We will always be a place our community to depend on. We have several fundraiser a year to help our local community. Also we encourage you! If you have an idea, something to help the community bring your idea to the table & we will look over it

Job Description

Phone Specialist

TM will have the responsibility of the front of the store. Primary is taking orders. Over the phone, lobby & drive thru window. TM will be trained in detailed to work the order screen. Know how to move through the order screen. Correctly make an order. Correctly cash an order out. TM is also responsibility for preparing orders for driver & dispatching for them. TM will also prep some food for the rush.

Qualifications

• 16 years or older
• Great communicate
• Great attitude
• Able to multi task
• self motivated
• Able to follow directions

Additional Information

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!