Phone Intake Therapist

The Emily Program; Saint Paul (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

A mental health treatment provider in Saint Paul is looking for a Phone Intake Therapist to conduct phone-based assessments for clients seeking eating disorder treatment. You will utilize motivational interviewing and coordinate care with external providers. Master’s degree and active licensure in a mental health field required. Full-time position with flexible scheduling options and comprehensive employee benefits.

Benefits

HSA and PPO insurance

Vision insurance

Company-paid life insurance

401(k) matching

Generous PTO

Qualifications

• Master’s Degree in Clinical Mental Health Discipline required.
• Active full licensure (such as LCSW, LMFT, or LPC) is necessary.
• Minimum of 1 year in care coordination/case management or mental health assessment experience.

Responsibilities

• Conduct approximately 20 phone-based eating disorder assessments each week.
• Recommend appropriate level of care based on clinical criteria.
• Coordinate clinical referral information with external providers.

Skills

Motivational interviewing

Care coordination

Mental health assessment

Eating disorder knowledge

Education

Master’s Degree in Clinical Mental Health

Active full licensure (LCSW, LMFT, LPC)

Job description

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.

Position Overview

The Phone Intake Therapist creates a smooth and expeditious path for clients seeking eating disorder treatment at The Emily Program. The therapist is responsible for conducting phone-based eating disorder assessments, determining clinically appropriate level of care, garnering necessary psychiatric and clinical information and coordinating with Admissions Coordinators to ensure successful admission of clients to higher level of care (HLOC) programs and outpatient treatment within Accanto Health. The therapist plays a critical role in helping clients and families recognize the need for and urgency around starting treatment and utilizes motivational interviewing to encourage clients to move forward with the recommended level of care. The therapist is also responsible for ensuring a strong relationship between Accanto Health and referring providers.

Schedule

• Full Time (40 hours per week)
• Two schedule options available
  • Monday-Friday (11 am-7 pm CST)
  • Tuesday-Saturday (9 am-5 pm CST)

How Phone Intake Therapists Empower Recovery

• Conduct approximately 20 phone-based eating disorder assessments each week with clients, families and/or providers seeking eating disorder treatment.
• Apply eating disorder specific clinical criteria and referral guidelines to recommend the appropriate level of care based on the use of Accanto Health’s Admission Level of Care Criteria and clinical standards.
• Use motivational interviewing techniques when working with individuals clinically appropriate for services and help to problem solve psychosocial and other barriers to accessing treatment.
• Coordinate and collect clinical referral information by means of medical records requests and verbal communication with external providers.
• Collaborate with internal teams, such as Admissions Coordinators, Admissions Specialists, and Site & Executive Directors to support an efficient and positive client experience throughout the admissions process.
• Consistently share overview of Accanto programming for recommended level of care and network status information, route clients to appropriate locations based on recommendation, availability of programming, and insurance coverage.

Qualifications

• Master’s Degree in Clinical Mental Health Discipline (i.e., Clinical Social Work, Clinical Psychology, Counseling Psychology)
• Active full licensure (such as LCSW, LMFT, or LPC) required
• Minimum of 1-year care coordination/case management or mental health assessment experience
• Eating Disorder experience preferred

What we offer:

Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.

For full-time employees, we offer:

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation

Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

The Emily Program is an Equal Opportunity Employer and does not discriminate on the basis of any protected group status under any applicable law.