Phone Center Scheduler (Remote Temporary Summer Position Only)

Sportmed; Chattanooga (TN); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading provider of multi-specialty orthopaedic care in Chattanooga is looking for a Phone Center Scheduler for a temporary summer position. This role involves managing appointment scheduling and patient communications during weekday shifts. Ideal candidates will have a high school diploma and experience in a medical office setting.

Qualifications

• Experience with information management in a medical office preferred.
• Completion of a program in medical terminology preferred.

Responsibilities

• Answering phones and scheduling appointments.
• Verifying insurance and calling patients for scheduling.
• Managing patient portal cases and emails from nurses.

Skills

Communication

Customer Service

Education

High School Graduate or GED

Job description

The Center for Sports Medicine and Orthopaedics is seeking a Phone Center Scheduler for a temporary position (Summer Position Only) in Chattanooga, TN.

Center for Sports Medicine & Orthopaedics is Chattanooga's leading provider of multi-specialty orthopaedic care since 1979. We have 11 convenient locations in the Chattanooga, North Georgia and surrounding area. We offer advanced sports medicine, orthopaedics, surgery, physical and occupational therapy and sports training.

Responsible for answering phones, scheduling appointments, verifying insurance, calling patients to schedule due to faxed referrals from providers, rescheduling appointments as needed, answering patient portal cases, and working on emails sent over by nurses' staff.

Education requirements: High School graduate or GED equivalent required.

Previous experience with information management in a medical office or similar setting preferred. Completion of a program of study in medical terminology and legal aspects of medical information management is preferred.

No nights/weekends/holidays. Day shift M-F.

Must be located within the following states: TN, GA or AL.