Phlebotomy Technician – Patient Care & Lab Support

Lifepoint Health®; Florence (AL); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO and life/diability coverage

Tuition assistance and loan support

401(k) with company match

Wellness programs and mental health

Job summary

North Alabama Medical Center seeks a dedicated phlebotomist to perform venipuncture and specimen collection, ensuring accuracy in chain-of-custody processes and coordinating with nursing for therapeutic drug monitoring. You will support order entry and clerical workflows, answer lab phones, and assist with inventory management.

Responsibilities include specimen labeling, processing, and routing to appropriate departments, with emphasis on patient safety and specimen integrity.

Qualifications

• High school diploma preferred.
• Phlebotomy certification preferred.
• BCLS certification may be required by facility policy.
• Ability to communicate effectively in English.

Responsibilities

• Review providers’ orders, quick-register patients when needed, and place appropriate lab orders per the provider’s requisition.
• Verify patient identity using two patient identifiers prior to collection.
• Obtain blood specimens via venipuncture, finger stick, or heel stick; collect urine, throat, and nasal specimens as ordered.
• Label specimens with two identifiers, date/time, and collector initials; ensure specimen integrity and proper handling.
• Perform chain-of-custody urine drug screen collections and breath alcohol testing per policy.
• Coordinate therapeutic drug-monitoring collections with nursing to align dose and draw time.
• Resolve unusual or unclear test orders by contacting the ordering provider, pathologist, nursing station, or reference lab; elevate unresolved items to the supervisor.
• Process and route specimens to the correct internal lab departments or reference laboratories according to policy.
• Maintain par levels of collection supplies; complete weekly departmental inventories.
• Participate in performance improvement activities and required education; perform other duties as assigned.

Skills

Critical thinking

Decisive judgment

Work under stress

Rapid learning

English communication

Software proficiency

Education

High school diploma preferred

Phlebotomy certification preferred

BCLS certification may be required

Tools

Laboratory software systems

Job description

North Alabama Medical Center seeks a dedicated phlebotomist to perform venipuncture and specimen collection, ensuring accuracy in chain-of-custody processes and coordinating with nursing for therapeutic drug monitoring. You will support order entry and clerical workflows, answer lab phones, and assist with inventory management.

Responsibilities include specimen labeling, processing, and routing to appropriate departments, with emphasis on patient safety and specimen integrity.