Phlebotomy Technician I

Boston Medical Center; Boston (MA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Pharmacy

Contract increases

FSA

403(b) matches

Earned time cash out

Paid time off

Career advancement

Wellbeing resources

Job summary

Boston Medical Center is seeking a Phlebotomy Technician I to provide quality, customer-oriented lab services, including registration, specimen collection, processing, and venipuncture. The role supports outpatient schedules with a full-time shift, requiring strong communication and adherence to lab policies.

You will assist in training, monitor equipment, and ensure timely routing of specimens while maintaining patient confidentiality and high standards of service.

Qualifications

• Phlebotomy and/or specimen processing experience preferred.
• Excellent English communication and interpersonal skills are required.
• Maintain confidentiality and balance multiple priorities.

Responsibilities

• Performs venipunctures per policy, including timed specimens and special cases.
• Identifies patients and labels specimens accurately.
• Prepares specimens for analysis and handles LIS functions in the LAB system.

Skills

Phlebotomy experience

Customer service

English communication

Attention to detail

Organizational skills

Education

High School Diploma or GED

Job description

POSITION SUMMARY

Responsible for providing quality, customer-oriented laboratory services including registration, specimen collection, specimen processing, and other related duties. Performs venipuncture on patients. Maintains necessary equipment and supplies.

Position: Phlebotomy Technician I

Department: Phlebotomy

Outpatient Schedule: Full Time (10a-630p Monday-Thursday and Friday 9:30a-6p with rotating nights and weekends)

ESSENTIAL RESPONSIBILITIES / DUTIES

• Performs venipunctures according to laboratory policies and procedures including the collection of timed specimens, blood cultures, pediatric and neonatal specimens.
• Positively identifies all patients according to laboratory policies and procedures.
• Verifies identification of specimens and labels specimens according to laboratory policies and procedures.
• Receives and prepares laboratory specimens prior to laboratory analysis and testing, including study specimens, random and 24 hour urines, and send-out specimens.
• Centrifuges and aliquots specimens, and follows all special handling instructions according to laboratory policies and procedures.
• Optimizes the routing of specimens and work benches, prioritizing stat and routine specimens.
• Routes and distributes specimens to appropriate lab sections within specific time frames.
• Assists in the pickup and delivery of specimens as needed.
• Prepares all workstations with essential supplies.
• Monitors and records daily temperatures and performs scheduled maintenance of equipment as needed.
• Completes all appropriate logs for documentation and troubleshooting, and communicates to supervisor.
• Utilizes technical training and acquires in-depth knowledge of the LIS and its functions.
• Performs order/entry, inquiry, crediting, and other basic LIS functions in the laboratory information system according to policies and procedures.
• Performs patient registration functions in EPIC registration system, including patient demographic updates, insurance validation and eligibility checks, and assigning of medical record numbers.
• Answers the telephone according to department policy and procedure.
• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
• Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.
• Manages time appropriately and meets BMC standards for attendance and punctuality.
• Attends department meetings, delivers reports in a timely fashion and documents activities related to quality improvement as assigned.
• Assists in training new lab support technicians and phlebotomy students.
• Completes all laboratory and hospital safety, compliance, and competency training as assigned.
• Follows established hospital infection control and safety procedures.
• Performs special procedures as requested by supervisors, assistants, and specialists.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

Education: High School Diploma or GED.

Experience: Phlebotomy, and/or specimen processing experience preferred.

Knowledge and Skills: Excellent English communication skills (oral and written) and interpersonal skills are required to communicate effectively with internal and external contacts in a courteous and customer service manner. Excellent analytical and critical thinking skills; strong attention to detail, organizational ability and follow-through. Must be able to maintain strict confidentiality of all personal/health sensitive information Ability to effectively handle challenging situations and to balance multiple priorities.

COMPENSATION

Compensation Range: $20.50- $26.52

BENEFITS

• medical
• dental
• vision
• pharmacy
• contract increases
• Flexible Spending Accounts
• 403(b) savings matches
• earned time cash out
• paid time off
• career advancement opportunities
• resources to support employee and family wellbeing

OUR MISSION

Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.

EQUAL OPPORTUNITY

Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital.

BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-638-8582 to let us know the nature of your request.