Phlebotomy Technician

Mercy Cedar Rapids; Cedar Rapids (IA); On-site; USD 19,000 - 33,000; Part time

Job summary

Mercy Cedar Rapids is seeking a Phlebotomy Technician to support patient-centered care by timely specimen collection and lab support. The role emphasizes compassionate service, accurate labeling, and adherence to safety guidelines in a busy clinical environment.

The technician will perform phlebotomy and related tasks, use the EPIC system for data entry, and collaborate with nurses and physicians. Part-time, 20 hours weekly, day shifts.

Qualifications

• Phlebotomy knowledge including venipuncture and TB placement.
• High school diploma or equivalent preferred.
• Phlebotomy training program or medical assisting background advantageous.

Responsibilities

• Ensure accurate information is communicated at handoffs and with families.
• Prioritize workload for timely specimen collection.
• Identify patients and samples during all testing phases.
• Perform phlebotomy and related procedures with compassion.
• Use EPIC to access and enter information accurately.
• Communicate professionally with clinicians, patients, and families.
• Assist with training new staff and students.
• Maintain and clean the laboratory equipment and space.
• Process clinic supply orders and coordinate with receiving dock.
• Pursue continuing education annually and seek process improvements.
• Rotate to off-site collections and other lab locations as needed.

Skills

Phlebotomy

Venipuncture

Customer service

Detail-oriented

Multi-tasking

Communication

Education

High School Diploma or equivalent

Phlebotomy training program

Tools

EPIC

Job description

Work Shift

Day

Scheduled Weekly Hours

20

Summary

This position supports Mercy’s philosophy of patient centered care by providing timely and accurate specimen collection and other laboratory support functions. The Phlebotomy Technician exhibits compassion towards our patients, provides outstanding customer service, and demonstrates professional behavior

Job Description

Job Duties

• Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at handoffs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information to allow for the best possible patient outcome
• Prioritizes workload to ensure timely collection of patient samples
• Properly identifies patients and samples during the pre-analytical, analytical, and post-analytical phases of testing
• Perform specimen collection, including phlebotomy and skin tests, with skill and compassion
• Follows laboratory procedures for specimen collection and all other duties
• Uses laboratory information system (EPIC) to access and enter information
• Communicates effectively and professionally with physicians, nurses, other medical personnel, patients, and families
• Assists with education and training new staff and students
• Maintains laboratory with general cleaning, stocking, and upkeep
• Fulfill clinic supply orders and transfer to receiving dock for delivery
• Maintains and improves skills by participating in at least one continuing education activity annually
• Actively seeks and identifies opportunities for process improvement
• Participates in off-site collections and rotates to lab locations outside the hospital as required
• Areas trained and maintained competency: Inpatient Floors and Emergency Department.
• Follows Mercy’s safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Knowledge, Skills and Abilities

• Knowledge of specimen collection procedures, including venipuncture, capillary collection, and TB placement
• Knowledge of different patient populations and their needs, including neonatal, pediatric, geriatric, and trauma
• Ability to work quickly and efficiently under pressure without sacrificing quality
• Ability to multi-task, prioritize, and work with interruptions
• Skills to use the laboratory information system (EPIC)
• Ability to be detail-oriented
• Ability to complete appropriate documentation and paperwork clearly and completely
• Exhibits outstanding customer service to patients, families and colleagues.

Professional Experience

• Experience preferred but not required.

Education

• High School Diploma or equivalent preferred.
• Preferred: Graduate of a phlebotomy training program or medical assisting program.

Licensure, Certification, Registration

One of the following certifications preferred:

• American Society for Clinical Pathology (ASCP), PBT (ASCP)
• American Medical Technologists (AMT, RPT (AMT)
• National Healthcareer Association (NHA), CPT (NHA)

Physical Requirements

Light: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently

Pay Rate Type

Hourly

_ Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years. _

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.